Enabling a No Wrong Door System in Homelessness

Corporate report
This report outlines the co-design process, expectations for homelessness providers, other system players, the platforms needed to facilitate the No Wrong Door experience, and incentives to ensure the system builds towards those expectations and experiences.
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In December 2019 the Department of Communities released All Paths Lead to a Home: Western Australia’s 10-Year Strategy (the Strategy). The Strategy’s vision is for Government, the community sector and the community to work together to ensure everyone has a safe place to call home and is supported to achieve stable and independent lives. The Strategy is framed around four main focus areas, one of which is strengthening and coordinating our responses and impact. One of the early steps under the Strategy is to develop a No Wrong Door approach to homelessness. To initiate this approach, the Centre for Social Impact was commissioned to co-lead and facilitate a co-design process alongside Department of Communities staff resulting in a blueprint for achieving a No Wrong Door homelessness system.