The Department of Communities operates across the land, housing, property finance and human services sectors to facilitate affordable housing opportunities for people who would otherwise be unable to access housing through the private market.

The Department of Communities (Communities) works in partnership with the private, government and not-for-profit sectors to deliver affordable housing in Perth, and in regional and remote locations, providing support for people who would otherwise struggle to rent or buy. 

In addition to delivering houses, Communities assists with housing finance through its Keystart Home Loans business, and provides rental assistance options for people in need.

Our focus is on innovation and working with and through the market to ensure that low to moderate income households have access to safe, appropriate, secure and affordable housing in successful inclusive communities. We facilitate social and economic outcomes for individuals, communities and the State to contribute to a better, stronger Western Australia.

The Housing team is responsible for:

  • managing over 36,000 public housing dwellings that provide a home for more than 64,000 Western Australians on low incomes, making Housing the biggest landlord in Western Australia
  • managing around 5,300 properties for Government Regional Officers’ Housing (GROH)
  • providing housing for 112 Aboriginal communities in remote locations involving 2,662 properties.

The Department of Communities is in the process of migrating its web presence to WA.gov.au. For now, you can find out more about our Housing portfolio on the legacy Housing website.


Housing Online: a simple and secure way to access housing services 24/7.

Online bill payment: clients and tenants can access the bill payment page online.

Online maintenance form: for submitting maintenance requests. Alternatively, Housing Direct may be contacted via phone on 1300 137 677.

Report disruptive behaviour: information on disruptive behaviour and how you can report it.

Asbestos management and register: Department of Communities asbestos register.

More information

WA Housing Strategy 2020-2030

Social Housing Economic Recovery Package

Page reviewed 20 September 2021