Information and support for parents and families of children and young people

What to do and who to contact if you are in need of family support.

Helplines

Crisis Care: provides Western Australia’s after-hours response to reported concerns for a child’s safety and wellbeing and information and referrals for people experiencing crisis.

Ngala Parenting Line: aims to provide timely responses for immediate parenting concerns and connect parents and carers to relevant services and resources.

Family and domestic violence support and advice: a list of crisis support helplines for those experiencing family and domestic violence.

Parents of children in care

Parent support: a service to help parents become more effective in managing their children's behaviour.

If we contact you about your child: what to expect when Department of Communities child protection worker contacts or visits you.

Differing perspectives: A booklet aimed helping those on the child protection journey understand each other.

Charter of rights for parents and families: for parents and families involved with statutory child protection in Western Australia.

Best Beginnings: a home visiting service for families of new infants.

COVID-19 coronavirus - Out of home care: advice about the current situation with coronavirus (COVID-19), including information for parents of children in care.

Page reviewed 16 December 2021