Card administration fees

Administration fees apply to all credit card or debit card payments.
Last updated: 14 September 2022

We apply a non-refundable administration fee in addition to your assessment amount when you select to pay by credit card or debit card. This is to recover the merchant service fees we are charged by financial institutions.

You will be advised of the fee before confirming your payment.

The fee amount differs depending on which card type has been used to make the payment.

  • Visa debit/prepaid: 0.32%
  • Visa credit: 0.71%
  • MasterCard debit/prepaid: 0.25%
  • MasterCard credit: 0.81%

Alternative payment methods such as cash, cheque or BPAY don't incur a fee.

It may take up to 3 business days for your payment to be processed.