Supplier verification is required
Protecting our business and our suppliers from fraud and payment errors is a high priority. Verifying supplier information helps us:
• Confirm the legitimacy of suppliers we engage with.
• Minimise the risk of fraud or mistaken payments.
For more information, visit eftsure.com.au.
Registration
You will receive an email invitation to register once you’re approved as a Department supplier.
The registration is fully online and can be completed from your office or home. No paperwork or physical visits are required.
The system is user-friendly and works on computers, tablets and smartphones.
If you don’t receive the invitation email within a few business days of being approved, please check your spam folder or contact us using the details below.
How does it work
New Suppliers
Step 1: Register Online
You will receive an email invitation with a secure link. You will be asked to provide the following:
- Australian Business Name (ABN)
- Company name
- Address
- Bank account details.
Step 2: Verification Call
Eftsure will call within 24-48 hours to confirm your details. Once verified, you’re ready to receive payments.
Existing Suppliers
Step 1: Notify Us
Contact your Department Business Area contact person as soon as your details change.
Step 2: Update viaEftsure
You will receive an email with a secure link to update your details. Follow the prompts.
Step 3: Verification Call
Eftsure will call within 24-48 hours to confirm the changes.
Important information for Suppliers
Please read the following information below. For any enquiries, complete our online enquiry form.
Verification before onboarding
Show moreSuppliers must be verified through Eftsure prior to being onboarded. This step ensures that payments are made securely and accurately.
Digital registration process
Show moreThe registration process is completed online via a secure link sent to your email. It is designed to be simple, user-friendly, and accessible across all devices.
If you experience any issues with logging in, contact Eftsure Technical Support:
Phone: 1300 985 967
Email: support@eftsure.com.au
Security and fraud protection
Show moreVerification through Eftsure helps safeguard against payment fraud and ensures funds are directed to the correct account.
Contact after approval only
Show moreEftsure will only contact suppliers once they have been approved by the Department. If no email is received, suppliers should check their spam folder or reach out for assistance.
Updating supplier details
Show moreSuppliers must notify the Department if their business or banking details change. A new verification link will be issued to update records securely.
No cost to suppliers
Show moreThere is no charge for suppliers to use Eftsure. All costs are covered by the Department.
One-time verification
Show moreOnce verified, no further action is needed unless your details change.
Print this page
