Service Charter: Office of the Director of Public Prosecutions

The role of the ODPP is to provide the people of Western Australia with an independent and effective criminal prosecution service which is both fair and just. This role involves conducting prosecutions on behalf of the State of Western Australia for serious breaches of WA's criminal laws.

The People we work with

The ODPP is one part of the criminal justice system in Western Australia. We work with:

  • Victims of crime.

  • Prosecution witnesses.

  • Courts and the Judiciary.

  • WA Police Force.

  • Accused persons and their legal representatives.

  • The media.

Our Commitment to you

The ODPP is committed to delivering a prosecution service of excellence. We are dedicated to:

  • Providing the State with an independent, effective, fair and just prosecution service.

  • Applying the highest ethical and professional standards in prosecuting without fear or favour.

  • Dealing with everyone with fairness, respect and consistency.

The Prosecution Service and you

  • Victims of crime. 
    We will recognise your special needs and will ensure that you are well informed about the prosecution process.

  • Prosecution witnesses.
    We will ensure that you are well informed about the prosecution process and will endeavour to minimise any inconvenience occasioned by your attendance at court.

  • Courts and the Judiciary. 
    We will strive to present prosecutions in an efficient and timely manner and to work cooperatively in developing initiatives to improve the criminal justice process.

  • WA Police Force. 
    We will work with the WA Police Force in facilitating the efficient collection, processing and presentation of evidence to the Courts.

  • Accused persons and their legal representatives. 
    We will be fair in all of our dealings with you.

  • The media. 
    We will keep you informed about our role and will assist you in the accurate reporting of criminal prosecutions.

Our Standards

We aim to:

  • Show courtesy and respect to you at all times.

  • Manage sensitive and personal information with the utmost consideration of the individuals and agencies affected.

  • Supply you with accurate information in a timely manner.

  • Promptly answer your telephone calls.

  • Promptly respond to your correspondence.

  • Have staff available to you between at least 8.00am and 5.00pm each weekday.

Monitoring of Service Standards

  • We will continuously monitor our performance and obtain feedback from you to improve our services.

  • We will report to you by:

    • Responding to your suggestions or complaints.

    • Continually updating our information brochures.

    • Providing relevant information in our Annual Report.

Page reviewed 21 December 2020