On 4 October 2020, the McGowan Government announced that all residential customers will receive a $600 credit towards their electricity account.
We are currently working on an application process that will enable you to receive the credit if you are
- not billed directly by Synergy or Horizon Power
- not eligible for the energy concession extension scheme or
- not registered for the energy concession extension scheme.
I am a RevenueWA ECES customerShow more
If you are already registered for ECES, you do not need to apply. If you register for ECES after 4 October 2020, you must provide evidence that you incurred electricity costs at that date.
Payments will be made directly into your nominated bank account before Christmas.
Contact us online or phone us on 9262 1486.
I pay for electricity costs but do not hold a Synergy or Horizon Power account and am not eligible for ECESShow more
The link to apply online will be available here from 21 December 2020. You must apply by 31 March 2021.
Each residential address is only eligible for one household electricity credit. The $600 payment per household will be made by EFT directly into the bank account you provide to us. If the account is not in the name of all owners or tenants, you must provide written authorisation from other owners or tenants to have the $600 payment made into a non-joint account on behalf of the household.
You are eligible if you incurred electricity costs at the property at 4 October 2020 and:
If you own property that is under a lease agreement, the tenant will be eligible if they pay the electricity costs.
You are eligible if your property is on an embedded network or sub-meter, or another similar arrangement acceptable to the Commissioner, where electricity costs are recouped by a third party, such as:
We will cross check with Synergy/Horizon Power after completion of your last billing cycle to ensure households do not receive two payments for the same property.
The Commissioner may withhold payment if you provide incomplete or misleading information.
Contact us online or call us on 9262 1165.
I do not pay for electricity costsShow more
You are not eligible for the household electricity credit.