Apply for the Energy Concession Extension Scheme

Payment will be made by electronic funds transfer (EFT) directly into an Australian bank account you nominate when you apply.

If you are eligible to receive the Energy Assistance Payment and another subsidy, the payment will be made as a single amount.

If you need to change your nominated account, complete the change of bank details form.
If the nominated bank account details you provide are incorrect resulting in payment to an incorrect account, RevenueWA will attempt to recover the funds. If recovery of the payment is unsuccessful, you will not be entitled to a duplicate payment.

Energy suppliers

You must be charged for your electricity use by a supplier other than Synergy, Horizon Power, BHP or Rio Tinto.

If you are a tenant and your landlord or property manager receives an invoice from one of the above providers then forwards the costs onto you, you are not eligible for the Energy Assistance Payment through RevenueWA. Please speak to your landlord or property manager to discuss your concession card being applied to the electricity account.

Electricity use and charges

Electricity costs must be charged based on your actual electricity use, or a reasonable estimate of it.  Lease agreements that charge an all-inclusive rate without apportioning any cost, or only a nominal cost, to electricity use do not meet the eligibility criteria for the Energy Assistance Payment. 

Common examples of households with concession cards eligible for the Energy Assistance Payment:

• You are invoiced for your electricity costs direct from an energy company other than Synergy or Horizon Power, such as Perth Energy, WinConnect or Alinta Sales.
• You reside in an apartment, retirement village or caravan park (as a long-stay resident) where management invoice you for your electricity costs.
• You reside on a multi-dwelling lot such as a granny flat or dual key residence and your electricity costs are on-charged to you based on your proportionate use.
• You reside in accommodation with shared facilities and you are charged a separate utility cost that includes your proportionate electricity use. The owner cannot also reside at the property.
• In certain circumstances, you reside in a dwelling where you incur costs for generating your own electricity off-the-grid.

Apply through our Online Services Portal.  See the ECES Portal Guide for information about how to lodge an application online.

If you can't apply online or don’t have the required ID documents, contact us on 08 9262 1486.

If you are lodging an application on behalf of someone else, a completed Nomination of Authorised Representative form must be provided.

If the concession card is in the name of a different household member, a completed Authorisation to Contact Services Australia consent form must be provided.

RevenueWA may decline an application (or require repayment of any concession already paid) if the Commissioner is of the reasonable opinion that false or misleading information has been provided, or if the eligibility criteria have not been met. You may seek a review of this decision.

You must renew your entitlement annually when you reach your anniversary date.  Your anniversary date is the date your application is lodged with all the required information

We will contact you each year before your anniversary date to notify you that your application is available for renewal. You will need to review the existing information we have for you and confirm any changes to your circumstances or details. You must ensure we have your correct contact details so you receive your renewal notification.

Once we confirm your entitlement, we'll process your payment.  We will contact you if we need further information from you.

You will have 30 days from your anniversary date to renew your entitlement. If we don’t receive your renewal within that timeframe, your application will be cancelled and you will need to reapply for the concession.

Renew your entitlement through RevenueWA’s Online Services Portal.

• See the ECES Portal Guide for information about how to lodge a renewal online.
• See the How to apply section above for the information you will need when reviewing your entitlement.

If you receive the Energy Assistance Payment, you may also be eligible for the Dependent Child Rebate and/or the Air Conditioning Rebate.

Dependent Child Rebate

This rebate is calculated according to the number of dependent children associated with the concession card living in the household.

You must hold one of the following concession cards:

• Pensioner Concession Card
• Health Care Card or
• Department of Veterans’ Affairs Gold Card.

Air Conditioning Rebate

This payment subsidises the cost of operating an air conditioner if you reside in one of the specified eligible towns and have air conditioning installed at the residence.

You must either:

• be eligible for the Dependent Child Rebate or
• hold a WA Seniors Card and a Pensioner Concession Card or Commonwealth Seniors Health Card.

The rebate amount varies depending on the location and is calculated at the time of application. The rebate amount is multiplied by the number of eligible months for that location.