Apply for the Energy Concession Extension Scheme

Fact sheet
You may receive an annual subsidy from RevenueWA to assist with your electricity costs if you hold an eligible concession card and cannot receive the Energy Assistance Payment directly from your supplier.
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RevenueWA pays certain households an annual subsidy to assist with electricity costs.

If you are directly billed by Synergy, Horizon Power, BHP or Rio Tinto, please contact them to discuss your eligibility for concessions or rebates.

The Energy Concession Extension Scheme includes the Energy Assistance Payment, and in certain cases a Dependent Child Rebate and/or an Air Conditioning Rebate.

To be eligible for the Energy Assistance Payment from RevenueWA:

  • you must reside in a dwelling where you are charged for your electricity use through an eligible electricity arrangement and
  • you or a household member must hold a:
    • Pensioner Concession Card
    • Health Care Card
    • Commonwealth Seniors Health Card or
    • Department of Veterans’ Affairs Gold Card.

A Western Australian Seniors card is not an eligible card on its own.

If you are a tenant leasing a residence, you must have been living there for at least three months or have a lease agreement for a minimum of three months.

If you receive the Energy Assistance Payment, you may also be eligible for the Dependent Child Rebate and/or the Air Conditioning Rebate.  See information about these other rebates below.

Processing times

It is currently taking 4-6 weeks to process new applications and renewals.  We will contact you if we need more information and when your application or renewal has been processed.

Payment amounts

Payment will be made by electronic funds transfer (EFT) directly into an Australian bank account you nominate when you apply.

If you are eligible to receive the Energy Assistance Payment and another subsidy, the payment will be made as a single amount.

If you need to change your nominated account, complete the change of bank details form.
If the nominated bank account details you provide are incorrect resulting in payment to an incorrect account, RevenueWA will attempt to recover the funds. If recovery of the payment is unsuccessful, you will not be entitled to a duplicate payment.

Annual payment amounts from 1 July 2024
Payment typePayment amount
Energy Assistance Payment$334.49
Dependent Child Rebate$351.72 for one child
$92.16 for each additional child
(capped at four dependent children)
Air Conditioning Rebate$70.05 per month x number of eligible months for your locality

Electricity arrangements

Energy suppliers

You must be charged for your electricity use by a supplier other than Synergy, Horizon Power, BHP or Rio Tinto.

If you are a tenant and your landlord or property manager receives an invoice from one of the above providers then forwards the costs onto you, you are not eligible for the Energy Assistance Payment through RevenueWA. Please speak to your landlord or property manager to discuss your concession card being applied to the electricity account.

Electricity use and charges

Electricity costs must be charged based on your actual electricity use, or a reasonable estimate of it.  Lease agreements that charge an all-inclusive rate without apportioning any cost, or only a nominal cost, to electricity use do not meet the eligibility criteria for the Energy Assistance Payment. 

Examples of eligible households

Common examples of households with concession cards eligible for the Energy Assistance Payment:

  • You are invoiced for your electricity costs direct from an energy company other than Synergy or Horizon Power, such as Perth Energy, WinConnect or Alinta Sales.
  • You reside in an apartment, retirement village or caravan park (as a long-stay resident) where management invoice you for your electricity costs.
  • You reside on a multi-dwelling lot such as a granny flat or dual key residence and your electricity costs are on-charged to you based on your proportionate use.
  • You reside in accommodation with shared facilities and you are charged a separate utility cost that includes your proportionate electricity use. The owner cannot also reside at the property.
  • In certain circumstances, you reside in a dwelling where you incur costs for generating your own electricity off-the-grid.

How to apply

Apply through our Online Services Portal.  See the ECES Portal Guide for information about how to lodge an application online.

If you can't apply online or don’t have the required ID documents, contact us on 08 9262 1486.


If you are lodging an application on behalf of someone else, a completed Nomination of Authorised Representative form must be provided.

If the concession card is in the name of a different household member, a completed Authorisation to Contact Services Australia consent form must be provided.


RevenueWA may decline an application (or require repayment of any concession already paid) if the Commissioner is of the reasonable opinion that false or misleading information has been provided, or if the eligibility criteria have not been met. You may seek a review of this decision.

What you need when applying

Type of informationDetails
Concession card
  • Card number
  • First name as listed on your card
  • Surname as listed on your card
  • Entitlement start date (if applicable)
  • Entitlement expiry date (if applicable)
  • Name and date of birth of each dependent child listed on the concession card (if applicable).
Concession card holder ID
  • Australian driver’s licence (current)
  • Australian passport (current or expired within the last two years)
  • International passport (current - not expired or cancelled)
  • WA photo card (current)
  • Australian Citizenship Certificate or
  • Birth Certificate (full - not an extract)
Electricity account
  • Description of the billing arrangement (e.g. charged on measured use, fixed amount in lease).
  • Name of electricity company (e.g. Alinta Sales) or on-seller (e.g. strata company, retirement village).
Residential lease

If applicable:

  • Your occupancy commencement date
  • Lease expiry date
  • Property owner’s name
  • Managing agent’s name
Bank account

The following information must be as it appears on your bank statement for an Australian cheque or savings account.

  • Name of Financial Institution (e.g. ANZ Bank)
  • Branch location (e.g. Claremont)
  • BSB number (maximum 6 digits)
  • Account number (maximum 9 digits)
  • Name of account holder

If the nominated bank account details you provide are incorrect resulting in payment to an incorrect account, RevenueWA will attempt to recover the funds. If recovery of the payment is unsuccessful, you will not be entitled to a duplicate payment.

How to renew your entitlement

You must renew your entitlement annually when you reach your anniversary date.  Your anniversary date is the date your application is lodged with all the required information

We will contact you each year before your anniversary date to notify you that your application is available for renewal. You will need to review the existing information we have for you and confirm any changes to your circumstances or details. You must ensure we have your correct contact details so you receive your renewal notification.

Once we confirm your entitlement, we'll process your payment.  We will contact you if we need further information from you.

You will have 30 days from your anniversary date to renew your entitlement. If we don’t receive your renewal within that timeframe, your application will be cancelled and you will need to reapply for the concession.

Renew your entitlement through RevenueWA’s Online Services Portal.

  • See the ECES Portal Guide for information about how to lodge a renewal online.
  • See the How to apply section above for the information you will need when reviewing your entitlement.

Other rebates

If you receive the Energy Assistance Payment, you may also be eligible for the Dependent Child Rebate and/or the Air Conditioning Rebate.

Dependent Child Rebate

This rebate is calculated according to the number of dependent children associated with the concession card living in the household.

You must hold one of the following concession cards:

  • Pensioner Concession Card
  • Health Care Card or
  • Department of Veterans’ Affairs Gold Card.

Air Conditioning Rebate

This payment subsidises the cost of operating an air conditioner if you reside in one of the specified eligible towns and have air conditioning installed at the residence.

You must either:

  • be eligible for the Dependent Child Rebate or
  • hold a WA Seniors Card and a Pensioner Concession Card or Commonwealth Seniors Health Card.

Eligible towns for Air Conditioning Rebate

The rebate amount varies depending on the location and is calculated at the time of application. The rebate amount is multiplied by the number of eligible months for that location.

Town / Area Months
Ajana 3 (Dec - Feb)
Ambania 3 (Dec - Feb)
Ardyaloon 7 (Oct - Apr)
Arrino 3 (Dec - Feb)
Arrowsmith East 3 (Dec - Feb)
Balgo 6 (Oct - Mar)
Ballidu 3 (Dec - Feb)
Bayulu 8 (Sept - Apr)
Beacon 3 (Dec - Feb)
Beagle Bay 7 (Oct - Apr)
Bencubbin 3 (Dec - Feb)
Bidyadanga 7 (Oct - Apr)
Binnu 3 (Dec - Feb)
Blackstone 3 (Dec - Feb)
Bowgada 3 (Dec - Feb)
Broome 7 (Oct - Apr)
Bundanoon 3 (Dec - Feb)
Buntine 3 (Dec - Feb)
Burringurrah 5 (Nov - Mar)
Cadoux 3 (Dec - Feb)
Camballin 8 (Sept - Apr)
Cape Range NP 4 (Dec - Mar)
Carnamah 3 (Dec - Feb)
Carnarvon 3 (Jan - Mar)
Cherrabun 8 (Sept - Apr)
Coorow 3 (Dec - Feb)
Coral Bay 2 (Jan - Feb)
Cue 4 (Dec - Mar)
Dalwallinu 3 (Dec - Feb)
Dampier 7 (Oct - Apr)
Dartmoor 3 (Dec - Feb)
Dawul 8 (Sept - Apr)
Denham 2 (Jan - Feb)
Derby 9 (Sept - May)
Dindiloa 3 (Dec - Feb)
Djarindjin 7 (Oct - Apr)
Durawah 3 (Dec - Feb)
East Nabawa 3 (Dec - Feb)
East Yuna 3 (Dec - Feb)
Eneabba 3 (Dec - Feb)
Eradu 3 (Dec - Feb)
Eradu South 3 (Dec - Feb)
Exmouth 6 (Nov - Apr)
Fitzroy Crossing 8 (Sept - Apr)
Gabbin 3 (Dec - Feb)
Gascoyne Junction 5 (Nov - Mar)
Glenhill 8 (Sept - Apr)
Gutha 3 (Dec - Feb)
Halls Creek 7 (Oct - Apr)
Hickety 3 (Dec - Feb)
Holmwood 3 (Dec - Feb)
Ikewa 3 (Dec - Feb)
Jameson 3 (Dec - Feb)
Jigalong 5 (Nov - Mar)
Kadathinni 3 (Dec - Feb)
Kalannie 3 (Dec - Feb)
Kalumburu 10 (Aug - May)
Karijini NP 7 (Oct - Apr)
Karratha 7 (Oct - Apr)
Kingsford 3 (Jan - Mar)
Kiwirrkurra 3 (Dec - Feb)
Koolanooka 3 (Dec - Feb)
Koorda 3 (Dec - Feb)
Kununurra 9 (Sept - May)
La Grange 7 (Oct - Apr)
Lake Argyle 9 (Sept - May)
Latham 3 (Dec - Feb)
Laverton 2 (Jan - Feb)
Learmonth 6 (Nov - Apr)
Leinster 2 (Jan - Feb)
Leonora 3 (Jan - Mar)
Lockier 3 (Dec - Feb)
Lombadina 7 (Oct - Apr)
Marble Bar 7 (Oct - Apr)
Marrah 3 (Dec - Feb)
Meekatharra 4 (Dec - Mar)
Menzies 2 (Jan - Feb)
Millstream 7 (Oct - Apr)
Mingenew 3 (Dec - Feb)
Morawa 3 (Dec - Feb)
Mount Magnet 4 (Dec - Mar)
Mount Margaret 2 (Jan - Feb)
Mullewa 4 (Dec - Mar)
Muludja 8 (Sept - Apr)
Nabawa 3 (Dec - Feb)
Nangetty 3 (Dec - Feb)
Naraling 3 (Dec - Feb)
Newman 5 (Nov - Mar)
Nolba 3 (Dec - Feb)
North Eradu 3 (Dec - Feb)
Northern Gully 3 (Dec - Feb)
Nullagine 7 (Oct - Apr)
Nunierra 3 (Dec - Feb)
One Arm Point 7 (Oct - Apr)
Onslow 6 (Nov - Apr)
Oombulgurri 10 (Aug - May)
Pannawonica 7 (Oct - Apr)
Paraburdoo 7 (Oct - Apr)
Perenjori 3 (Dec - Feb)
Pindar 4 (Dec - Mar)
Pintharuka 3 (Dec - Feb)
Pithara 3 (Dec - Feb)
Point Samson 7 (Oct - Apr)
Port Hedland 7 (Oct - Apr)
Redbank 7 (Oct - Apr)
Rockwell 3 (Dec - Feb)
Roebourne 7 (Oct - Apr)
Sandstone 3 (Dec - Feb)
South Hedland 7 (Oct - Apr)
South Yuna 3 (Dec - Feb)
Strelley River 7 (Oct - Apr)
Tardun 3 (Dec - Feb)
Three Springs 3 (Dec - Feb)
Tjirrkarli 3 (Dec - Feb)
Tjukurla 3 (Dec - Feb)
Tom Price 7 (Oct - Apr)
Useless Loop 2 (Jan - Feb)
Valentine 3 (Dec - Feb)
Wananami 8 (Sept - Apr)
Wanarn 3 (Dec - Feb)
Wandana 3 (Dec - Feb)
Wangkatjungka 8 (Sept - Apr)
Warakurna 3 (Dec - Feb)
Warburton 3 (Dec - Feb)
Warmun 9 (Sept - May)
West Casuarinas 3 (Dec - Feb)
Wicherina 3 (Dec - Feb)
Wickham 7 (Oct - Apr)
Wilroy 3 (Dec - Feb)
Wiluna 4 (Dec - Mar)
Winchester 3 (Dec - Feb)
Wingelina 3 (Dec - Feb)
Wittenoom 5 (Nov - Mar)
Womarden 3 (Dec - Feb)
Wongoondy 3 (Dec - Feb)
Wubin 3 (Dec - Feb)
Wyndham 10 (Aug - May)
Yalgoo 4 (Dec - Mar)
Yandanooka 3 (Dec - Feb)
Yandeyarra 7 (Oct - Apr)
Yarragadee 3 (Dec - Feb)
Yule River 7 (Oct - Apr)
Yuna 4 (Dec - Mar)
Yungngora 8 (Sept - Apr)

 

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