The State Concession Card is issued to eligible Veterans who hold a Department of Veterans’ Affairs (DVA) Gold Card with certain conditions and are not eligible for a Commonwealth issued Pensioner Concession Card.
The State Concession Card is administered under the Rates and Charges (Rebates and Deferment) Act 1992 and provides access to rebates on local government rates, water service charges and water usage charges for a property that is owned and occupied. Where a property is jointly owned, the concessions are calculated according to each owner’s proportionate interest.
An example of State Concession Card
Eligibility requirements
The following categories of DVA recipients are eligible:
For those receiving DVA benefits under the Veterans Entitlement Act 1986 (VEA)
- Totally and Permanently Incapacitated (TPI) who are issued with a Gold Card embossed with TPI
- Totally and Temporarily Incapacitated (TTI) who are provided a letter from the DVA confirming TTI
- Extreme Disablement Adjustment (EDA) who are issued with a Gold Card embossed with EDA
For those receiving DVA benefits under the Military Rehabilitation and Compensation Act 2004 (MRCA)
- Special Rate Disability Pension (SRDP) who are issued with a Gold Card embossed with TPI
- Has been offered or deemed eligible to receive SRDP by DVA that is confirmed by a letter from the DVA confirming eligibility or offering SRDP
Other eligible DVA Categories
- War Widow(er)s or Wholly Dependent Partner (WDP) who are issued with a Gold Card embossed with War Widow
- Blinded War Pensioners confirmed by either a Gold or White Card embossed with BLIND or a letter from DVA to confirm
- Tuberculosis and confirmed in a letter from the DVA
- Eligible Young Person (EYP) – Who are issued with a Gold Card embossed with Dependent
Note: Eligible Young Person (EYP) does not apply to a parent or guardian receiving or managing an EYP payment on the young person's behalf.
Recipients of the General Rate Disability Compensation Payment or incapacity payments recipients are only eligible if they also meet one of the listed eligibility requirements listed above.
An example of an accepted embossed DVA Gold Card is below.
The DVA Gold Card shown below is a standard Gold Card and does not, by itself, demonstrate eligibility for a State Concession Card. Additional evidence is required to confirm that you meet an eligible category.
To apply for a State Concession Card, please download the State Concession Card - Application Form.
Please phone 1800 671 233 and or email stateconcessioncard@communities.wa.gov.au if you require more information.
After you have been approved for your State Concession Card
Once you have been issued with a State Concession Card, you may be eligible to claim rebates under the Western Australian Pensioner and Seniors Rebate Scheme.
For more information, visit Apply for a pensioner or seniors rebate.
You will also need to register your concession entitlement with Water Corporation or water service provider to receive eligible water service and water usage charge rebates.
An application form to register for concessions on local government rates and water service charges is available by selecting Apply for concession at watercorporation.com.au or by contacting Water Corporation on 1300 659 951.
For more information about eligibility and registration requirements, visit the Water Corporation Concessions webpage.
Contact your local government if you require further information about rates rebates.
Please note that rebates are not automatically applied and must be claimed through the relevant rebate scheme.
Frequently Asked Questions
DVA Classifications and Eligibility
Show moreMy DVA Gold Card is not embossed with an eligible classification. Can I receive a State Concession Card?
A standard DVA Gold Card that is not embossed with an eligible classification does not, by itself, meet the eligibility requirements for a State Concession Card.
If your accepted service-related conditions have worsened, or your circumstances have changed since your last DVA assessment, you may wish to contact DVA to ask whether a reassessment or new determination is available.
From 1 July 2026, new and updated compensation claims are assessed by DVA under the Military Rehabilitation and Compensation Act 2004. Depending on your circumstances, DVA may consider whether you are eligible for an entitlement such as the Special Rate Disability Pension. DVA is responsible for assessing eligibility and SRDP is not automatically granted.
If DVA offers you, or deems you eligible to receive, the Special Rate Disability Pension, you may become eligible to apply for a State Concession Card.
For information about a reassessment, an updated claim or SRDP eligibility, contact DVA on 1800 VETERAN (1800 838 372) or visit the Special Rate Disability Pension page on the DVA website.
Is a General Rate Disability Compensation Payment recipient eligible for a State Concession Card?
No. Receiving the General Rate Disability Compensation Payment, including at 100 per cent, does not meet the eligibility requirements for a State Concession Card.
For information about Disability Compensation Payment categories, including the General, Special, Temporary Special, Intermediate and Extreme Disablement Adjustment rates, visit the Disability Compensation Payment section of the DVA website.
The DVA is responsible for determining a person’s DVA payment category. The State Concession Card team assesses whether the category shown in the supporting evidence meets the State Concession Card eligibility requirements.
I receive MRCA incapacity payments. Am I eligible for a State Concession Card?
Receiving MRCA incapacity payments does not, by itself, meet the eligibility requirements for a State Concession Card.
For State Concession Card eligibility under this category, you must provide evidence that DVA has offered you, or deemed you eligible to receive, the Special Rate Disability Pension.
The DVA is responsible for determining DVA entitlements. The State Concession Card team cannot determine whether you are eligible for a DVA payment.
I have been offered or deemed eligible for the Special Rate Disability Pension. Can I apply for a State Concession Card?
Yes. If DVA has offered you, or deemed you eligible to receive, the Special Rate Disability Pension, you may apply for a State Concession Card.
You do not need to accept the Special Rate Disability Pension however, you must provide evidence from DVA confirming that it was offered or that you were deemed eligible to receive SRDP.
Am I eligible for a State Concession Card as an Eligible Young Person?
You may be eligible if DVA has recognised you as an Eligible Young Person who is the dependant of a deceased veteran or Australian Defence Force member.
This status is usually evidenced by a DVA Gold Card embossed with “DEPENDENT” or other documentation from DVA confirming that you are the Eligible Young Person or eligible dependant.
For State Concession Card purposes, the applicant must be the child or young person recognised by DVA as the Eligible Young Person.
DVA is responsible for determining a person’s Eligible Young Person status. The State Concession Card team assesses whether the DVA evidence provided meets the State Concession Card eligibility requirements.
For further information about DVA’s definition of an Eligible Young Person, visit the Compensation for dependants under the MRCA page on the DVA website.
I receive an Eligible Young Person payment as a parent or guardian. Am I eligible for a State Concession Card?
No. Receiving an Eligible Young Person payment as a parent or guardian on behalf of a child or young person does not make the parent or guardian eligible for a State Concession Card under the Eligible Young Person category.
Eligibility applies to the child or young person recognised by DVA as the Eligible Young Person and dependant of the deceased veteran or Australian Defence Force member. This is usually evidenced by a DVA Gold Card issued to the child or young person and embossed with “DEPENDENT”, or other documentation from DVA confirming their status.
The State Concession Card team assesses the DVA evidence provided but does not determine a person’s DVA status.
Am I eligible if I hold a Pensioner Concession Card?
If you have a valid Services Australia Pensioner Concession Card (PCC) or DVA Pensioner Concession Card, you do not need to apply for the State Concession Card as you can claim the rebates through these respective cards. Examples of what these cards look like are below.
Existing Cardholders
Show moreDoes my State Concession Card expire?
Yes. State Concession Cards are issued for a five-year period.
Cards are issued according to the financial year and expire on 30 June in the relevant expiry year. Before your card expires, the State Concession Card team will advise you of any renewal requirements.
Will my concessions continue while I wait for my physical card?
If your application or renewal has been approved, the State Concession Card team can provide your:
- State Concession Card number
- issue date
- expiry date
You can provide these details to your local government authority or water service provider while waiting for the physical card.
How do I replace a lost, stolen or damaged card?
Complete an application form and contact the State Concession Card team to request a replacement card.
Once approved, your replacement card may take up to 20 business days to arrive by post.
How do I update my personal details?
Complete a State Concession Card application form and return it to the State Concession Card team with any requested supporting documents.
Contact the team if you are unsure what evidence is required.
What happens if I change my residential or postal address?
Notify the State Concession Card team as soon as possible if your residential or postal address changes.
If your residential address changes, a new State Concession Card may be produced and posted to you.
What should I do if the details printed on my card are incorrect?
Contact the State Concession Card team as soon as possible if your name, address or other details are incorrect.
A replacement card may be issued if required.
What changes in my circumstances do I need to report?
Contact the State Concession Card team if:
- you receive a Commonwealth-issued Pensioner Concession Card
- DVA changes your classification or entitlement
- your name changes
- your residential or postal address changes
- your contact details change
- another change occurs that may affect your eligibility.
What should I do if I receive a Pensioner Concession Card after my State Concession Card is issued?
Contact the State Concession Card team if you receive a current Services Australia or DVA Pensioner Concession Card after your State Concession Card has been issued. You should also contact your local government authority and water service provider to ensure the correct concession card is recorded on your accounts.
My water service provider is not Water Corporation. What should I do?
If your water service provider is not Water Corporation, contact:
- your water service provider, and
- your local government authority.
They can advise you about their registration requirements and the concessions that may apply to your property.
