One Stop Hubs - Stakeholder engagement and consultation

Information about the Family and Domestic Violence One Stop Hubs stakeholder engagement and consultation.

Please see below for information about the stakeholder engagement and consultation process being undertaken for each One Stop Hub facility. The process undertaken for each Hub is unique to the individual location and the needs for the community.

Armadale

Engagement was undertaken between November 2021 and February 2022 to develop a place-based service model design for the Armadale Family and Domestic Violence One Stop Hub.

Armadale One Stop Hub service model proposal appendices

Kimberley

Community engagement is currently underway with stakeholders in Broome and Derby to inform the design of a Family and Domestic Violence One Stop Hub in Broome. The community is being asked the following key questions:

  • What is important to people with lived experience in this region?
  • What are the enablers and barriers to seeking and receiving support locally?
  • Which features of the Hub model will have impact in this region?
  • How can the Hub build on existing local strengths?

The Department of Communities, with consultants Innovation Unit and Aboriginal Engagement Lead, Kyalie Moore, are meeting with various groups of people who have lived experience of family and domestic violence in the region. They are also meeting with local service providers and government agencies.

Workshops in Broome, Derby and Bidyadanga are planned for September and October 2022. For more information, please contact fdvhubs2@communities.wa.gov.au.

Kimberley online information session

In August 2022, an online information session was held for stakeholders and interested community members regarding the Broome Family and Domestic Violence One Stop Hub.

The session was presented by the Department of Communities, Curtin University, Innovation Unit and the operators of existing Hubs in Mirrabooka and Kalgoorlie.

It provided an opportunity to learn about the Family and Domestic Violence Hub model and to understand what is being planned for the establishment of a Hub in Broome, including the community engagement and design process.

The session also provided an insight into the learnings and experiences of the existing Hubs in Kalgoorlie and Mirrabooka.

The session was recorded and can be viewed below.

For more information, please contact fdvhubs2@communities.wa.gov.au.

Kalgoorlie information sessions

Information sessions regarding Family and Domestic Violence One Stop Hubs were held for Community Sector Providers in Kalgoorlie on 31 October 2019. Below are resources available following those meetings.

One Stop Hubs - Kalgoorlie information session summary
One Stop Hubs - Kalgoorlie information session slides

Kalgoorlie co-design

The Department of Communities (Communities) engaged the Centre for Social Impact, University of Western Australia to co-design service models for the Mirrabooka and Kalgoorlie Family and Domestic Violence One Stop Hubs.

The co-design process ran from December 2019 to February 2020 and involved more than 130 participants, including service users, community members, people with lived experience and service providers.  

Below are the co-design communiques and reports, and Communities’ response to the co-design key insights and recommendations. The findings contained in the co-design reports and communiques represent the views of the co-design participants. Communities’ response documents outline the co-design findings that Communities can support and are within the scope of the Hubs.

One Stop Hubs - Kalgoorlie co-design workshop 3
One Stop Hubs - Kalgoorlie stakeholder engagement and co-design consultancy report
One Stop Hubs - Kalgoorlie stakeholder engagement and co-design consultancy report (Appendix B)
One Stop Hubs - Kalgoorlie key insights and recommendations

Mirrabooka information sessions

Information sessions regarding Family and Domestic Violence One Stop Hubs were held for Community Sector Providers in Mirrabooka on 28 October 2019. Below are resources available following those meetings.

One Stop Hubs - Mirrabooka information session summary
One Stop Hubs - Mirrabooka information session slides

Mirrabooka co-design

Communities engaged the Centre for Social Impact, University of Western Australia to co-design service models for the Mirrabooka and Kalgoorlie Family and Domestic Violence One Stop Hubs.

The co-design process ran from December 2019 to February 2020 and involved more than 130 participants, including service users, community members, people with lived experience and service providers.  

Below are the co-design communiques and reports, and Communities’ response to the co-design key insights and recommendations. The findings contained in the co-design reports and communiques represent the views of the co-design participants. Communities’ response documents outline the co-design findings that Communities can support and are within the scope of the Hubs.

One Stop Hubs - Mirrabooka co-design workshop 2
One Stop Hubs - Mirrabooka stakeholder engagement and co-design consultancy report
One Stop Hubs - Mirrabooka stakeholder engagement and co-design consultancy report (Appendix A)
One Stop Hubs - Mirrabooka key insights and recommendations

More resources

Research for the development of the Mirrabooka and Kalgoorlie One Stop Hubs.

Research for the development of two one stop hubs (Curtin University, 2018)

Further information

If you have any queries or require any information provided in an alternative format please email fdvhubs2@communities.wa.gov.au.

Page reviewed 21 September 2022