Identifying and managing areas of heightened risks

Help for authorities to identify functions and activities that have a heightened risk for conflicts of interest

Authorities undertake a broad range of functions and activities in delivering services to the community. While conflicts of interest can arise in any part of an authority, some functions and activities have a heightened risk for conflicts.

Some functions and activities may present a higher risk because they:

  • place an officer in a position to make or influence decisions (for example, commercial outcomes)
  • provide access to confidential information
  • expose officers to a risk of influence (for example, from external stakeholders who may provide gifts, benefits and hospitality).

Authorities should identify their higher risk functions and activities and the potential conflicts of interest that may occur. Once identified, controls can be put in place to manage these which may go beyond general controls such as policies and procedures.

Examples of higher risk functions and activities, and the types of controls that may be applied, are in the table below. These are illustrative only and not intended to be exhaustive.

Examples of functions and activities at risk

FunctionActivityRiskControls
Regulatory functions (individual or business functions)

Inspecting or regulating businesses, premises and equipment

Issuing qualifications or licenses

Issuing or reviewing fines or penalties

Relationships develop that influence decision making

Register of interests

Targeted education of officers working in regulatory roles about potential risks and relationship expectations

Regular rotation of individual regulators

Assignment of multiple officers to complex cases

Peer review of decisions

Distribution of funds and other benefitsAllocating public funds, sponsorships, subsidies and other concessions (financial and non-financial)Preferential treatment based on personal interest  

Regular opportunities at meetings to declare conflicts

Expectations of integrity and ethical behaviour in position descriptions

Procurement and contract/financial management

Procuring goods or services

Tendering for and managing contracts

Renewing or issuing variations on contracts

Reconciling invoices

Preparing delegations of authority

Preferential treatment to supplier based on personal interest

Financial delegations

Register of interests

Requirement for contractors to identify conflicts of interest

Monitoring of gifts, benefits and hospitality registers

Regular review of transactions and variation activities for irregularities

Segregation of purchaser and approver

Regular control audits of financial management systems

RecruitmentMaking appointments to positionsBias in process

Declaration of conflicts discussed with all panel members

Record conflicts and document management strategy in recruitment report

External panel member(s)

Approvals and planning decisions

Issuing determinations on matters

Exercising powers over land and planning development

Personal interests result in favourable determination

Regular opportunities at meetings to declare conflicts

Expectations of integrity and ethical behaviour in position descriptions

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