Resolve an individual issue of underpayment

Seek help resolving an individual issue of underpayment of wages or employment entitlements.

Before you start - check your correct pay rates and leave entitlements

  • If your employment is/was in the state system, Wageline has information on pay rates and leave entitlements.  You can contact Wageline on 1300 655 266.
  • Wageline has information on long service leave and who is covered by the state Long Service Leave Act for state and national system employees in Western Australia.
  • If your employer is/was in the national system, the Fair Work Ombudsman has information on pay rates and leave entitlements (excluding long service). You can contact the Fair Work Ombudsman on 13 13 94.

Underpayment of wages and annual leave entitlements - state system employees

If you believe you have been underpaid wages or leave under a WA award, state registered agreement, or the Minimum Conditions of Employment Act 1993, you can lodge an employment entitlement complaint or you can contact Wageline on 1300 655 266.

Underpayment of wages and annual leave entitlements  - national system employees

If you believe you have been underpaid wages or leave (excluding long service leave) under a national modern award, federal agreement or the National Employment Standards under the Fair Work Act 2009, you can get help from the Fair Work Ombudsman.

Underpayment of long service leave entitlements under the Long Service Leave Act 1958

If you believe you have been not been paid a long service leave entitlement under the state Long Service Leave Act 1958, you can lodge a long service leave entitlement complaint or contact Wageline on 1300 655 266 for information on how to lodge a complaint.

Page reviewed 6 December 2019
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