Supporting the learning and development of your team is already a big part of your role as a people manager. Using The Skills Academy, and working closely with your agency’s learning manager, you help learners build their capability by managing their performance and development, and connecting learning to their work so it is relevant and purposeful.
Follow these steps to be an advocate for learning and support the growth of your staff:
- Think about how to incorporate learning into your agency’s performance management processes through performance discussions and assessments.
- Guide your learners in selecting courses that support their identified goals and the skills needed for their roles.
- Observe daily work and consider measures to recognise where development is needed or where skills are strong and can become ever better.
- Provide regular productive feedback and guidance to help learners identify their strengths and areas for improvement. Building Leadership Impact and its supporting resources can help you do this.
- Help your learners navigate The Skills Academy, access relevant courses and understand new processes. Make sure they know about the resources such as the Learner Handbook, help guides and Service Centre support that are all on The Skills Academy platform.
- Support your learners to enrol in and complete agreed to courses, giving them the time and space to complete the learning activities in each course.
- Hold a discussion with learners at the end of each course to reflect on what they learned and how to apply their skills back in the workplace. Create opportunities for this to take place.
- Recognise and reward growth. Acknowledge new skills and improvements. Track progress to measure the impact of learning and the capabilities developed by your team.
The People Manager Handbook supports you to set learning priorities for your learners; balance individual development goals with agency capability requirements; and make informed decisions about course selection, enrolment and application of learning in the workplace. Access it on The Skills Academy.
For key facts check out The Skills Academy infographic.
How do I log in to The Skills Academy?
Show moreIf you’re logging in for the first time, check your email for a message from The Skills Academy with the subject ‘New account’. Follow the prompts and links in this email to set up your password and access your account.
To review your personal information or log in to The Skills Academy once your account is set up use this How to log in to The Skills Academy platform help guide.
How do I reset my password?
Show moreFollow the steps in this How to reset your password help guide.
What do I do if the account creation link expires for me or my learners?
Show moreYour account creation link for The Skills Academy expires after 7 days. If this happens go directly to The Skills Academy and select ‘Forgot your password’. Follow the steps from here to finish creating your account.
Do I need to approve course enrolments of my learners?
Show morePractically speaking, learners can enrol in fully digital courses directly through The Skills Academy and start the courses without any system approval. For blended courses, which combine digital and workshop components, enrolments are managed by your agency’s learning manager.
As a manager you are responsible for ensuring your learners have the skills they need to perform at their best and for helping them put their learning into practice every day. This means you should be approving every learning opportunity in some way so it is aligned with identified capability needs and performance expectations.
Print this page
