RevenueWA eNewsletters

RevenueWAConnect and multifactor authentication

When you access our online service portals, you will be redirected to our new RevenueWAConnect page which allows you to log in to our services using a single username and password.  You will be able to access the services you are currently registered for and can register for other services as needed. 

On 14 March, we reset all usernames and passwords for our portals.  Your username is your registered email address. 

The first time you log in 

Click ‘Forgot password’ and enter your email address.  You will receive an email with 6 digits which you will need to enter onto the screen to verify your email.

Select your preferred authentication method.  Follow the instructions to ensure the authenticator is correctly linked to your account.  

Set your new password. 

Each time you log in

You will need to authenticate your login using the authentication method you set up.  This provides an extra level of security that will make it safer for you to access and use our services.

You don't need to re-register for RevenueWAConnect or set up multi-factor authentication again if you have already done this. 

See the RevenueWA Online Services System Requirements for information about password requirements and multi-factor authentication.

Payroll tax

Annual reconciliation

Annual reconciliation for payroll tax is fast approaching.  To help you prepare: 

• see our annual reconciliation web page to learn about the information you must submit.
• notify us of any changes to your registration status or contact details.
• register for RevenueWAConnect and apply multi-factor authentication if you have not done so already.

Please note there is no need to re-register for RevenueWAConnect if you have already registered.

Charitable body or public benevolent institution (PBI) exemptions

For wages paid by a charitable body or PBI to be exempt from payroll tax, employees must be doing work in connection with the charitable purpose of the organisation. Being categorised as a charitable body or PBI alone is not sufficient.  Some charitable bodies or PBIs who were exempt have undergone a shift in their original charitable purpose and carry out work of a commercial nature.  If this is the case, some or all the wages paid may not be exempt.

Recent Compliance investigations have found cases where an employer’s original charitable purpose had changed but RevenueWA was not notified, resulting in an exemption being fully or partially revoked and a payroll tax assessment being issued.

It’s important to check that your current operations still meet the exemption requirements if you hold a charitable body or PBI exemption or if you self-assessed as meeting PBI requirements.

See information about charitable exemptions and contact us if you need any further clarification.

Duties 

Off-the-plan concession

On 12 March 2026, the State Government announced changes to extend the concession, increase the value thresholds, and expand the concession to off-the-plan purchases of survey-strata dwellings.  The changes are subject to legislative amendments being made and updates to RevenueWA's systems.  See our news article for further information.

Online Duties - new change of agent function

Settlement agents can now transfer transactions from another agent in Revenue Online.  Eligible transactions no longer need to be transferred to RevenueWA for a Commissioner’s assessment to enable the transaction to be transferred.  Transferred transactions can be assessed by a new agent without triggering a new lodgment date and duty can be paid by monthly return. 

To use this function, a new agent can request a bundle with all associated information, including any approved EVR or licensed valuations, be transferred into their Online Duties account.  The releasing agent approves the request to transfer in their Online Duties account. 

See instructions for submitting and approving a change of agent request and the Online Duties FAQs for assistance with using this function.

eConveyancing - mortgagee in possession transactions

We have added content to our website to assist with the process and requirements for entering a transaction involving a mortgagee in possession into Online Duties for verification by an ELNO. 

A new web page clarifies what is required to verify the transaction electronically, and what details need to be entered into Online Duties.  See the new web content.

RevenueWAConnect and multifactor authentication

RevenueWA will soon be introducing multi-factor authentication as part of our adoption of the ‘Essential Eight’ security measures developed by the Australian Cyber Security Centre.  Multi-factor authentication requires two or more proofs of identity to grant you access to our systems. It is the most effective way to protect your information and account against unauthorised access.

As of 14 March 2026, when you access our online service portals, you will be redirected to our new RevenueWAConnect page where you will be required to set up multi-factor authentication. 

This centralised landing page will allow you to log in to our services using a single username and password.  You will be able to access the services you are currently registered for and can register for other services as needed.

To make these changes, we will be resetting all usernames and passwords for our portals.  Your username will be the email address currently registered with the portal.  Please make sure you know your registered email address before this date.

The first time you log in after 14 March, you must:

• click ‘Forgot password’ and enter your email address.  You will receive an email with 6 digits which you will need to enter onto the screen to verify your email.
• select your preferred authentication method.  Follow the instructions to ensure the authenticator is correctly linked to your account.
• set your new password. 

See the RevenueWA Online Services System Requirements for information about password requirements and multi-factor authentication.

Online Duties - new change of agent function

From 6 February 2026, transactions in Western Australia can be transferred between agents without first being sent to RevenueWA for a Commissioner’s assessment.  To use this function, the transaction must have a status of 'Assessed' and must have occurred in Western Australia. 

A new agent can request a bundle with all associated information, including any approved EVR or licensed valuations, be transferred into their Online Duties account.  The releasing agent must log into their Online Duties account and approve the request to transfer the bundle.

See instructions for submitting and approving a change of agent request and the Online Duties FAQs for assistance with using this function.