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February 2026
Show moreRevenueWAConnect and multifactor authentication
RevenueWA will soon be introducing multi-factor authentication as part of our adoption of the ‘Essential Eight’ security measures developed by the Australian Cyber Security Centre. Multi-factor authentication requires two or more proofs of identity to grant you access to our systems. It is the most effective way to protect your information and account against unauthorised access.
As of 14 March 2026, when you access our online service portals, you will be redirected to our new RevenueWAConnect page where you will be required to set up multi-factor authentication.
This centralised landing page will allow you to log in to our services using a single username and password. You will be able to access the services you are currently registered for and can register for other services as needed.
To make these changes, we will be resetting all usernames and passwords for our portals. Your username will be the email address currently registered with the portal. Please make sure you know your registered email address before this date.
The first time you log in after 14 March, you must:
- click ‘Forgot password’ and enter your email address. You will receive an email with 6 digits which you will need to enter onto the screen to verify your email.
- select your preferred authentication method. Follow the instructions to ensure the authenticator is correctly linked to your account.
- set your new password.
See the RevenueWA Online Services System Requirements for information about password requirements and multi-factor authentication.
Online Duties - new change of agent function
From 6 February 2026, transactions in Western Australia can be transferred between agents without first being sent to RevenueWA for a Commissioner’s assessment. To use this function, the transaction must have a status of 'Assessed' and must have occurred in Western Australia.
A new agent can request a bundle with all associated information, including any approved EVR or licensed valuations, be transferred into their Online Duties account. The releasing agent must log into their Online Duties account and approve the request to transfer the bundle.
See instructions for submitting and approving a change of agent request and the Online Duties FAQs for assistance with using this function.
December 2025
Show moreWhat you need to know about our end-of-year shutdown
RevenueWA will be closed from Thursday 25 December and will reopen on Friday 2 January.
| Service | Details |
|---|---|
| All services | The public counter will be closed. Customers should attend RevenueWA before close of business Wednesday 24 December if they need an immediate assessment or to make a payment in person. Call centres will be closed and technical support will not be available. |
| Payroll tax - December due date extension | We have extended the due date to lodge and pay your payroll tax return for December 2025 to midnight 14 January 2026. Please ignore correspondence requesting you to pay your return earlier than that. |
| Processing the first home owner grant and rate of duty | The final FHOG payments for 2025 will be processed on Wednesday 24 December. To be processed before we close:
For transactions to be self-assessed at the FHOR during the closedown period, the FHOR pre-approval application must have an approved status by 23 December. |
| Duties transactions - Commissioner assessments | You can continue lodging transactions, paying assessments, printing certificates of duty and settling approved transactions electronically during the shutdown period. However, if you have settlement during this time we recommend you:
|
| Duties transactions - self assessments | You can continue to self-assess eligible transactions and settle by eConveyancing during the shutdown period. Payment will be due in the month after the certificate of duty is printed. If you print a certificate of duty in December but settlement doesn't go ahead, you can void the certificate before 15 January 2026 (the due date of your December return) so that payment of duty won't form part of the December return. |
| Land tax - Certificate of land tax charges | You can use EAS to request for a certificate of land tax charges and receive the certificate during our shutdown period. However, if your request is submitted after 18 December and requires manual processing, you will receive the certificate on or after 2 January 2026. |
| Withdrawal of memorials | We cannot withdraw memorials between 25 December 2025 and 1 January 2026. If you need a memorial withdrawn because a settlement is due to fall within these dates, please contact us before close of business Tuesday 23 December. We will be able to withdraw a memorial if the licensed conveyancer provides a written undertaking confirming the outstanding amount will be paid to RevenueWA immediately after settlement. |
| Royalties | You can use Royalties Online between 25 December and 1 January to lodge royalty returns and production reports and you can pay royalties by EFT. Contact us by 24 December if you have any queries about lodgment or payment during the shutdown. |
Multifactor authentication
Early next year, we will be introducing multifactor authentication to our online portals including Revenue Online and the Online Services Portal. This extra level of security will protect your information and account when you access and use our services.
We will provide you with more details on how to use multifactor authentication before it applies to log in to our services. See our website for information about how to log in using multifactor authentication.
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