Serious Incident Reporting Guidelines

Guidance
This guideline aims to assist and support Disability Sector Organisations (DSOs) and Department of Communities (Communities)-provided services in meeting their responsibilities to report serious and notifiable incidents.
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Whenever an event or set of circumstances arise that require reporting, the Chief Executive Officer (CEO) of the DSO or relevant Executive Director of the Communities-provided service must ensure that the matter is reported to Communities via the online Serious Incident Reporting (SIR) System. These guidelines define what a serious incident is and why it must be recorded and reported. The guidelines also provide an introduction to SIR, when to complete an SIR Form, what to do in the event of a serious incident. Refer to the SIR User Manual for information about how to access the system and submit an SIR.