If you are at risk or need urgent medical assistance, call the WA Police Force on 000.
Mental Health Support Lines
If it’s not an emergency and you need support, you can contact these services for help.
Lifeline – 13 11 14
- Lifeline offers 24/7 crisis support and suicide prevention services for people experiencing emotional distress or needing immediate assistance. Lifeline is available anytime on 13 11 14 or access online chat support via their website.
13 Yarn – 13 92 76
- 13 YARN is a 24/7 national Aboriginal and Torres Strait Islander run crisis support line for mob who are feeling overwhelmed or struggling with their mental health.
Mental Health Emergency Response Line (MHERL) – 1300 555 788
(Metro): 1300 555 788 (24/7)
(Peel): 1800 676 822 (24/7)
- MHERL provides urgent support for people in Western Australia experiencing a mental health crisis and need immediate help. Individuals living in regional areas can contact Rurallink on 1800 522 022 for after-hours mental health assistance.
Child and Adolescent Mental Health Service – CAMHS Crisis Connect – 1800 048 636
- Offers 24/7 mental health advice and support for children and young people in the metropolitan area.
Kids Helpline – 1800 551 800 (5 to 25 year olds)
- Provide 24/7 online and phone counselling for young people, aged 5 to 25.
Parents can also receive support in relation to their child on 1800 654 432.
QLife Living Proud – 1800 184 527
- QLife provides anonymous and free LGBTQIA+ peer support and referral services for people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. Available 3.00 pm till 12.00 am everyday.
Mental Health Care Plan
You may wish to access ongoing mental health support to help you with any stress, anxiety, or trauma you may be experiencing.
You can speak to your GP about a Mental Health Care Plan as you may be eligible for up to 10 Medicare rebated sessions per year. Medicare may cover the full cost of appointments if a registered practitioner bulk bills; otherwise, it can cover part of the cost.
For those without a GP, HealthDirect or HotDoc can assist in finding one.
Family and Domestic Violence Support
Crisis helplines are available if you or someone you know is experiencing family and domestic violence and needs urgent support:
1800RESPECT – 1800 73 77 32
- 24/7 support for people impacted by sexual assault, domestic or family violence and abuse with online counselling and referral services. Help is available any time by call, text (0458 737 732) or online chat.
Women’s Domestic Violence Helpline – 1800 007 339
- 24/7 support for women, with or without children, experiencing family and domestic violence in Western Australia (including referrals to women’s refuges).
Men’s Domestic Violence Helpline – 1800 000 599
- 24/7 support for male victims of family and domestic violence, and men who are concerned about their violent and abusive behaviour in Western Australia.
Sexual Violence Support
If you have experienced sexual assault and need immediate medical attention, please go to your nearest hospital emergency department, or call 000 for urgent assistance.
Sexual Assault Resource Centre (SARC) – 1800 199 888
SARC can provide crisis telephone services to anyone who has been sexually assaulted in Western Australia.
If you are located in the Perth metro area, SARC can also provide crisis medical services, forensic evidence collection. All SARC services are confidential and free of charge and are available for people of all genders aged 13 years and above.
Perth Children's Hospital – 61 8 6456 4300.
- Crisis services for people under 13 years are provided by the Child Protection Unit at Perth Children’s Hospital.
Homelessness and Emergency Accommodation
Crisis Care Helpline – 1800 199 008
- Provides urgent 24/7 support to those facing homelessness or issues related to child protection and provides immediate referrals to agencies that can help with safe housing.
Entrypoint Perth – 1800 124 684
- Entrypoint Perth connects those facing homelessness with shelters, crisis accommodation, and housing support services to find immediate safety. Available from 9.00 am-7.00 pm on weekdays and 9am-5pm on Saturdays. For after-hours support, call Crisis Care.
