Face-to-face social visits to prisons in the Perth and Peel regions and the Banksia Hill Detention Centre have resumed from Sunday, 14 February 2021. Bookings for all facilities are now open.
We thank you for your patience as we work to ensure all people in custody are given the opportunity to see their family, friends and support networks.
Melaleuca Women’s Prison offers assistance to women to address offending behaviour, support reintegration, facilitate personal development and reduce recidivism through:
- professional and responsible staff
- an environment that fosters decency and respect
- the provision of culturally appropriate and responsive services.
Melaleuca Women’s Prison was returned to public operations at 06.00 pm on Saturday 4 April 2020.
Visitors may be searched
Visitors may be searched when they enter prison grounds. Tough new penalties for trafficking contraband to apply from 27 June 2020.
This includes the use of drug detection dogs which are used to detect prohibited items and substances. Searches include visitors' cars in the prison car park.
Handheld devices such as metal detectors will be used to ensure that visitors are not attempting to smuggle contraband inside the prison.
The Superintendent is authorised to examine any article in the visitor’s possession, including items of clothing. Where items of clothing are required to be removed for examination, prison officers of the same sex as the visitor will perform the search, or where the visitor is a child it will be a female officer.
Visiting hours and how to book a visitShow more
Bookings can be made by phone. Note: due to high demand, our phone line can be busy at times. We ask you for your patience during this time.
To make a booking call 6258 0285, Monday to Friday during the following hours:
- 8.30 am to 3.30 pm
Bookings must be made 24 hours in advance.
Visits will normally be one hour in length, with the last weekday visit being one hour and fifteen minutes in duration.
Monday – Friday
- 8.30 am – 9.30 am
- 10.00 am – 11.00 am
- 1.00 pm – 2.00 pm
- 2.30 pm – 3.30 pm
- 4.00 pm – 5.15 pm
Weekends and public holidays
- 8.30 am – 9.30 am
- 10.00 am – 11.00 am
- 1.30 pm – 2.30 pm
- 3.00 pm – 4.00 pm
- 4.30 pm – 5.30 pm
To avoid delay, visitors are advised to arrive at Melaleuca 30 minutes prior to their scheduled visit and meet at the Family Visits Centre located outside the Front Gate to register and obtain a locker if required.
Visiting with childrenShow more
Children are welcome to visit the prison. Children under the age of 18 years need to be supervised by an adult at all times.
To book a visit with children please tell the Visitors Centre when you book the visit.
Child visit restrictions may apply to some prisoners.
Property accepted at the GatehouseShow more
We will only accept property for a prisoner that has been approved from within the facility by management. It is important that you communicate with the person you are visiting to ensure we have approved the items you have been requested to bring with you.
Approval must be sought to ensure they are items that are deemed acceptable in addition to ensuring there is enough room in the prisoner’s cell to store the items. If approval has been granted, we will accept these items at the Gatehouse and provide you with a receipt.
What to wear to visitShow more
When you come for your visit you will have to make sure you've dressed appropriately.
- No revealing clothing
- No see-through clothing
- No ripped or torn clothing
- No gang colours or offensive logos
- No tight-fitting clothing or lycra
- No steel-capped boots
- No hi-visibility clothing
- No headwear
- No smartwatches
- No swimwear
- No excessive jewellery
Visitors to prison must wear underwear and footwear. Pants and skirts/dresses should be longer than mid-thigh.
Exemptions for legitimate cultural, religious or medical reasons or at the discretion of the Security Manager.
You will need to put your mobile phone, bags and personal items in a locker at your visit.
Sending money to prisonersShow more
You can send a prisoner money by cash or money order.
On your visiting days, the cashier will only accept Cash or EFTPOS payments before your visit commences. The cashier is located at the gatehouse and is available Monday to Friday during the following hours:
- 8.15 am to 11.30 am
- 12.30 pm to 3.45 pm
To send in a money order this will need to be deposited through the post, at the below address. Clearly state who it's for, what account the money is to be put on ie phone or spends, and provide the sender's details on the back.
There are limits of how much prisoner or detainee can have at one time, please speak to the cashier for verification.
Melaleuca Women's Prison
LOCKED BAG 4
CANNING VALE WA 6970
Official VisitorsShow more
Official Visitors such as police and lawyers are different from social visitors and must prove their identity and legitimate reason for accessing a prisoner on arrival to the prison.
To book an official visit call 6258 0285.
Official visit can be booked Monday to Friday during the following hours:
- 9.00 am to 12.00 pm
- 1.30 pm to 3.30 pm