How do I access the new Portal?
If you are registered with MyLeave, an email containing your invitation link has been sent to the email address that we have on our record for you.
To access the portal, you will need to:
- Verify your email address and mobile number
- Set up a password
If you have not received your invitation link or do not have an email address, please contact our team for assistance.
If you are not currently registered and believe that you may be eligible, you can register for an account using the below login links.
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Need Support?
If you encounter any issues or have questions, please refer to our User Guides below or contact us at hi@myleave.wa.gov.au
MyLeave Portal User Guides
Show morePlease refer to the below User Guides for help on how to access and use the new MyLeave Portals.
Workers
- What can I do in my Worker Portal?
- How to Login to the Worker Portal?
- How to Recover your Worker Registration Number
- How to Reset your Worker Portal password
- How to Submit a Claim
- How to Cancel a Claim
- How to Lodge a Missing Service Enquiry
Employers
Why have we made this change?
Show moreOur previous portal reached the end of its lifecycle. The new system has been designed to modernise processes, improve security, and give you better control over your information.
Key improvements include:
- 24/7 access for all users
- Improved self-service functionality
- Enhanced security with Multi-Factor Authentication (MFA) and Verification of Identity (VOI)
- Stronger protection for your personal information
What are the Worker Portal Changes?
Show moreAs a worker, it is likely the that the below changes will impact you so we have supplied some information that might help.
- Online Claims: Claims can be made via your worker Portal and will require you to complete a Verification of Identify check as part of that process. This is to ensure your entitlements are paid to you and not someone else. Your employer will receive email notification that a claim is awaiting their review and that they need to action it. Keeping claim information within the portal allows us to better secure your sensitive information.
- Viewing and Exporting Your Statement of Service: You are able to view and export a full statement of service via your online Portal. This updated statement includes itemised quarterly returns and de-registered service for periods where you may have been inactive in WA.
- Upload your Interstate Service Online: The worker Portal allows you to upload your interstate statement of service so we can check your service and preserve your account if required.
What are the Employer Portal Changes?
Show moreAs an employer, it is likely the that the below changes will impact you so we have supplied some information that might help.
- Managing your Workers: The new platform requires you to manage your workers before completing your return. This can be done at any time meaning you can add, update, or cease workers at a time convenient to you. Workers who have not had a cease date supplied will appear on your return and will continue to do so until you populate a cease date.
- Online Claim Approvals: Workers will need to submit their long service leave claims via their worker Portal. You will receive email notification that a claim is awaiting your review and you will need to approve/reject it via your employer Portal. Keeping claim information within the portal allows us to better secure sensitive information.
- Self-Serviceability: The new platform provides self-service functionality where you will have access to more of your information in one place. This includes past returns, workers you have registered, claims you have approved/rejected, and recovery claims you have submitted.
MyLeave Portal Feedback
Show moreYour feedback during the initial phase will be crucial in ensuring a smooth and successful implementation. You can provide feedback via our feedback form below.
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