Project One - Assurance
This project is a targeted, risk-based assessment of WA’s Quarantine System. An end user journey map will be developed to clearly identify the strengths, weaknesses, opportunities and threats of WA’s quarantine system building on previous work conducted by the Department of Health managed State Health Incident Coordination Centre.
Interim Recommendations - September 2021
The Quarantine Advisory Panel submitted interim recommendations to the WA Department of Health for work undertaken to the end of September.
Recommendations focussed on concerns raised by the State Health Incident Coordination Centre relating to the management of unaccompanied minors in quarantine. The Panel will continue to look at system improvements in order to provide further advice that will support the safety and protection of minors whilst in hotel quarantine.
In October, a User Journey Mapping exercise will be conducted to fully understand the traveller’s quarantine experience. The outcome of this work will support the ongoing assurance process and highlight opportunities for improvement.