House Rules for Social Media
The Road Safety Commission (RSC) embraces social media as a valuable communication tool in the promotion, development, and delivery of information.
While RSC supports open dialogue, when interacting with our social media profiles, you agree to adhere to the following:
- Agree with the Terms and Conditions of the social media platform, which grants certain rights to that service.
- Aim to be fair, truthful, and accurate.
- Be respectful of other people's reputations.
- Be respectful when pointing out someone else's error or misinterpretation.
- Do not spam others - it makes it hard to have a real conversation.
- Remember that social updates from RSC are written by Commission staff.
- Take issue with the opinion, not the person.
- You grant RSC and its affiliates the right to use and post content in any way and in any media without any legal or monetary obligation to the author.
- Include personal or sensitive information about yourself or others.
- Post inaccurate, misleading or inappropriate statements about RSC, its services, or people.
- Use copyrighted material without the owner's permission.
- Use the RSC's online properties for self-promotion or commercial gain.
- Use language containing expletives or hate speech.
- Write anything racist, discriminatory, offensive, abusive, threatening, harassing, false, misleading, defamatory, or unlawful.
RSC has the right to remove any post seen as breaking the House Rules, as well as the right to report or block any user from which we receive a pattern of rule-breaking activity.
Posts on RSC’s social media do not necessarily reflect the opinions of the Commission, nor does the Commission confirm their accuracy. RSC’s social media content provides a simple interpretation of the law, and is not intended to constitute legal advice.
All RSC online properties are monitored from 8am to 4pm Monday to Friday. We do not monitor our accounts 24 hours per day, nor respond to each individual user. We will join the conversation where reasonable and practicable.
RSC reserves the right to close comments on posts that may elicit harmful, defamatory or otherwise unlawful user contributions.
Our team reads all public online commentary, and any recurring themes or helpful feedback are passed onto the relevant RSC business area and staff.
Feedback and complaints
RSC’s social media channels are informal. If you would like a formal response from us or your concern addressed or resolved, please email firstname.lastname@example.org or call 1300 999 772.
If you follow us on an online platform we will not necessarily follow you back. Being followed by RSC does not imply endorsement of any kind.
All online content produced by RSC is owned by the Commission and protected by copyright. You are encouraged to share the content provided that you credit the Road Safety Commission as the source by including our official social media handle for the platform you are sharing on, (see individual channels for details) and do not change the sense or misrepresent RSC.
Changes to this Statement
RSC will occasionally update the House Rules statement to reflect company and customer feedback. We encourage you to periodically review this statement.
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