Contents
- Customised courses
- Regional courses
- Social and community services sector
- Standard courses
- Upcoming courses
- Equal Opportunity Essentials for Workplaces
- Equal Opportunity Essentials for Managers and Supervisors
- Contact Officer Role
- Contact Officer Refresher or Equity Grievance Officer Refresher
- Recruitment and Selection - Are you getting it right?
- Fair go for your clients - Addressing systemic discrimination
- Equity Grievance Officer Role (2 day workshop)
- Addressing systemic discrimination in the delivery of your services
- Sexual Harassment - Know where the line is
- Contact Officer Refresher
The Equal Opportunity Commission is in the position to observe at first hand the experiences of complainants, respondents and organisations.
We use this knowledge to keep our training programmes contemporary and relevant. We can deliver training at the organisations work site, at a venue of your choice, or at the Commission's fully equipped centrally located and easily accessible training facility.
Participants can be, but are not limited to:
- Managers and Supervisors
- Employees or Non - supervisory staff
- Contact Officers
- Grievance or Equity Officers
- Equal Opportunity Committees
- Human Resource or Employee Relations Consultants
- Students
Participants who have attended our training have described sessions as practical, informative, thought provoking, challenging, interactive and engaging.
The minimum requirement for all courses is eight people; however the maximum size depends on the type of training and the venue.
These are the types of courses the Commission offers:
Customised courses
Organisations that examine their workplace culture and take positive steps to prevent discriminatory practises and behaviour have proven to be more competitive in retaining a skilled workforce and servicing a wider and more diverse clientele. We have delivered over 2,000 training sessions to over 38,000 people.
As well as offering a range of general training courses, we work in partnership with clients, understanding that your needs are unique. We are able to customise and/or develop training that is cost effective and focused to suit the requirements of your organisation.
Regional courses
Additional charges apply to cover costs associated with travel and accommodation. We will either seek reimbursement or ask you to pay charges direct to the travel or accommodation supplier. To discuss training outside the metropolitan region please contact us.
Social and community services sector
The Commission provides a range of training and information sessions for community organisations that provide advocacy and information services relating to equal opportunity.
These sessions can range from the role of the Equal Opportunity Commission, its functions, meanings of unlawful discrimination, how policies, procedures and practises may constitute discrimination, through to the processes of handling or responding to a complaint.
If your organisation is planning a conference, meeting or forum, or a broader community workshop we can arrange to participate and present any of our information sessions on the role and function of the Equal Opportunity Commission.
Standard courses
The Equal Opportunity Commission conducts a suite of standard courses which are provided on a regular basis throughout the year. They are available to the public and scheduled six-monthly in January and July.
Please see the list standard courses below for more information about the courses, pricing and how to register your attendance.
Upcoming courses
Equal Opportunity Essentials for Workplaces
Show moreThis workshop is an introduction to equal opportunity law and provides participants with an overview of equal opportunity and anti-discrimination laws and how these apply to everyday life, whether it is at work or outside of work. It aims to also helps organisations and people avoid the costly risks associated with inadvertently breaching the law.
Participants will develop:
- An understanding of Equal Opportunity law and its application;
- Measures required to prevent unlawful discrimination;
- How to identify personal and organisational culture that supports equality and diversity.
This course is also a prerequisite for any staff intending to undertake further training as Equity Grievance Officers.
Duration: 4 hours (9.00am to 1.00pm)
Cost (incl GST): $267 p/p (morning tea provided)
Dates: Thursday July 22, Friday 24 September, Thursday 25 November
Equal Opportunity Essentials for Managers and Supervisors
Show moreIf you are a manager or supervisor of a team at work the Equal Opportunity Essentials for Managers and Supervisors workshop will be very useful. The workshop will show you how to foster a more equitable workplace environment within your team and manage discrimination and harassment issues in the workplace.
Managers will learn:
- How to develop effective grievance management frameworks;
- How to deal with discrimination and harassment complaints;
- About discrimination, harassment, bullying and vicarious liability laws and how they are different from one another.
Duration: Full day (9.30am to 4.30pm)
Cost (incl GST): $402 p/p (morning tea and light lunch provided)
Date: Wednesday 8 September
Contact Officer Role
Show moreThe Contact Officer Role workshop is a full day course where you will:
- Get introductory knowledge of equal opportunity laws;
- Be given the skills and knowledge to act as a first point of contact in dealing with queries and complaints.
Duration: Full day (9.30am to 4:30pm)
Cost (incl GST): $402 p/p (morning tea and light lunch provided)
Dates: Friday 20 August, Wednesday 20 October
Contact Officer Refresher or Equity Grievance Officer Refresher
Show morePrerequisite: The role of Contact Officer or Equity Grievance Officer training.
The Contact Officer Refresher workshop is a full day course where you will:
-
Review your knowledge of equal opportunity laws and your responsibilities as a Contact Officer;
-
Improve your strategies for effective complaint handling.
The Equity Grievance Officer Refresher workshop is a full day course where you will:
-
Review your knowledge of the equal opportunity laws;
-
Revise your mediation skills in handling equity grievances.
Duration: Full day for either course (9.30am to 4.30pm)
Cost (incl GST): $396 p/p for either course (morning tea and light lunch provided)
Date: To attend a refresher workshop, please register your interest at eoc@eoc.wa.gov.au. These courses will be scheduled according to the demand we receive on an as required basis.
Recruitment and Selection - Are you getting it right?
Show moreIf you are a member of a recruitment panel or a recruitment agency officer, you can learn how to provide a fair recruitment process with the Recruitment and Selection – Are you getting it right? workshop.
In this workshop you will learn:
- How to develop good policies and procedures to prevent discrimination and harassment from occurring in the workplace;
- How to recruit fairly and within the equal opportunity framework;
- What are the potential pitfalls and identify strategies that support inclusivity in recruitment.
Duration: Full day (9.30am to 4.30pm)
Cost (incl GST): $402 p/p (morning tea and light lunch provided)
Date: Thursday 14 October
Fair go for your clients - Addressing systemic discrimination
Show moreIf you are a manager or are responsible for developing policies in your government or not for profit organisation, the Fair Go For Your Clients workshop is for you.
You will learn:
- The difference between direct, indirect and systemic discrimination in service delivery;
- What unconscious bias is and how to address it;
- Discrimination laws in the area of goods and services and how to achieve equitable service delivery.
Duration: 4 hours (9.30am to 1.30pm)
Cost (incl GST): $267 p/p (Morning tea provided)
Date: Tue 16 November
Equity Grievance Officer Role (2 day workshop)
Show moreThe two-day Equity Grievance Officer Role workshop will:
- Clarify what an Equity Grievance Officer does;
- Discuss how to handle conflicts of interest;
- Teach you interview skills with practice scenarios;
- Help you develop mediation skills;
- When you need to investigate and what that would involve.
Please note that this course does not cover full investigation skills as time does not permit.
Prerequisite: Intro to Equal Opportunity Law or equivalent.
Duration: Two days (9.30am to 4.30pm)
Cost (incl GST): $711 p/p (morning tea and light lunch provided)
Dates: 24-25 August, 27-28 October
Addressing systemic discrimination in the delivery of your services
Show moreAim: To provide guidance and information to participants on how to assess the impacts of the organisations’ policies and practices by using the substantive equality tools.
Content: How and why to assess the inter-relationship between needs of clients and barriers to service; Introduction to the tools which you are your organisation can use; Guidance on working with the key elements of the tools using practical examples and develop a checklist to ensure you are equipped to work effectively with the tools in your organisation.
Duration: To be arranged according to need.
Cost (incl GST): To be advised dependent on duration.
Date: This course is offered as a customised course for organisations and can be designed to include the foundation course ‘Fair Go for your Clients‘.
Sexual Harassment - Know where the line is
Show moreLearn where the line is at the Sexual Harassment - Know where the line is workshop. The workshop has been developed to help organisations identify workplace sexual harassment according to the Sex Discrimination Act 1984 and the Equal Opportunity Act 1984 and draw the line on what is acceptable workplace behaviour according to these federal and state laws.
Participants will learn:
- What sexual harassment is;
- Where and how often sexual harassment occurs;
- Laws that cover sexual harassment;
- Impact of workplace culture on sexualized behaviour;
- Strategies to help minimise the risk of sexual harassment.
This workshop is not designed to satisfy the prerequisite requirements of the Equity Grievance Officer Role course.
Duration: 2 hours (9:30am to 11:30am)
Cost (incl GST): $131 p/p
Date: Tuesday 14 September, Thursday 11 November
Contact Officer Refresher
Show morePrerequisite: The role of Contact Officer training.
The Contact Officer Refresher workshop is a full day course where you will:
- Review your knowledge of equal opportunity laws and your responsibilities as a Contact Officer;
- Improve your strategies for effective complaint handling.
Duration: 4 hours (9.00am to 1.00pm)
Cost (incl GST): $267 p/p (morning tea provided).
Date: Fri 12 November