Community Education and Training

The Commission’s education team has a unique range of expertise and practical experience in the areas of education and training, law, human resources, organisational change, and community development.
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The Equal Opportunity Commission is in the position to observe at first hand the experiences of complainants, respondents and organisations.

We use this knowledge to keep our training programmes contemporary and relevant. We can deliver training at the organisations work site, at a venue of your choice, or at the Commission's fully equipped centrally located and easily accessible training facility.

Participants can be, but are not limited to:

  • Managers and Supervisors
  • Employees or non-supervisory staff
  • Contact Officers
  • Grievance or Equity Officers
  • Equal Opportunity Committees
  • Human Resource or Employee Relations Consultants
  • Students

Participants who have attended our training have described sessions as practical, informative, thought provoking, challenging, interactive and engaging.

The minimum requirement for all courses is eight people; however, the maximum size depends on the type of training and the venue.

The Commission provides the following courses:

Customised courses

Organisations that examine their workplace culture and take positive steps to prevent discriminatory practises and behaviour have proven to be more competitive in retaining a skilled workforce and servicing a wider and more diverse clientele. We have delivered over 2,000 training sessions to over 38,000 people.

As well as offering a range of general training courses, we work in partnership with clients, understanding that your needs are unique. We are able to customise and/or develop training that is cost effective and focused to suit the requirements of your organisation.

Regional courses

Additional charges apply to cover costs associated with travel and accommodation. We will either seek reimbursement or ask you to pay charges direct to the travel or accommodation supplier. To discuss training outside the metropolitan region please contact us.

Social and community services sector

The Commission provides a range of training and information sessions for community organisations that provide advocacy and information services relating to equal opportunity.

These sessions can range from the role of the Equal Opportunity Commission, its functions, meanings of unlawful discrimination, how policies, procedures and practises may constitute discrimination, through to the processes of handling or responding to a complaint.

If your organisation is planning a conference, meeting or forum, or a broader community workshop we can arrange to participate and present any of our information sessions on the role and function of the Equal Opportunity Commission.

Standard courses

The Equal Opportunity Commission conducts a suite of standard courses which are provided on a regular basis throughout the year. They are available to the public and scheduled six-monthly in January and July.

Please see the list standard courses below for more information about the courses, pricing and how to register your attendance.

Upcoming courses

Contact Officer

As a Contact Officer, you can play an important role in your organisation.

The Contact Officer workshop is a full-day course where you will:

  • Gain knowledge regarding equal opportunity laws and concepts.
  • Acquire knowledge and skills to act as a first point of contact in dealing with queries and complaints.

Duration: Full day (9.30am to 4:30pm)

Cost (incl GST): $417 p/p (morning tea and light lunch provided)

2026 Dates: 17 March, 12 May, 18 August, and 13 October

 

 

Equity Grievance Officer

How to handle a complaint as an Equity Grievance Officer

The two-day Equity Grievance Officer workshop will:

  • Clarify what an Equity Grievance Officer does;
  • Discuss how to handle conflicts of interest;
  • Teach you interview skills with practice scenarios;
  • Introduce you to mediation skills.

Please note that this course does not cover investigation skills.

Duration: Two days 

Cost (incl GST): $829 p/p (morning tea and light lunch provided)

2026 Dates:  17 - 18 March, 12 - 13 May, 18 - 19 August, and 13 - 14 October

 

 

 

Workplace Culture - Discrimination, Harassment and Bullying

While each organisation has different structures, policies and needs, there are some fundamental ways to ensure there is a positive workplace culture that includes a commitment to responsible and respectful leadership, management and personal behaviour.

This course aims to provide participants with:

  • An understanding of discrimination, harassment, bullying and victimisation;
  • An appreciation of the dynamics within workplace culture;
  • Issues associated with responsibility and liability;
  • Tools to respond to, and work to prevent, harassment, bullying and victimisation in the workplace.

Duration: 4 hours

Cost: $302 per person

2026 Dates: Please enquire by emailing our team at training@eoc.wa.gov.au 

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