Community Education and Training

This workshop is an introduction to equal opportunity law and provides participants with an overview of equal opportunity and anti-discrimination laws and how these apply to everyday life, whether it is at work or outside of work.  It aims to also helps organisations and people avoid the costly risks associated with inadvertently breaching the law.

Participants will develop:

• An understanding of Equal Opportunity law and its application;
• Measures required to prevent unlawful discrimination;
• How to identify personal and organisational culture that supports equality and diversity.

This course is also a prerequisite for any staff intending to undertake further training as Equity Grievance Officers.

Duration: 4 hours (9.30am to 1.30pm)

Cost (incl GST): $267 p/p (morning tea provided)

Dates: 22 February and 9 June 2022

If you are a manager or supervisor of a team at work the Equal Opportunity Essentials for Managers and Supervisors workshop will be very useful. The workshop will show you how to foster a more equitable workplace environment within your team and manage discrimination and harassment issues in the workplace.

Managers will learn:

• How to develop effective grievance management frameworks;
• How to deal with discrimination and harassment complaints;
• About discrimination, harassment, bullying and vicarious liability laws and how they are different from one another.

Duration: 4 hours (9.30am to 1.30pm)

Cost (incl GST): $267 p/p (morning tea provided)

Date: 12 May, 24 March 2022

The Contact Officer Role workshop is a full day course where you will:

• Get introductory knowledge of equal opportunity laws;
• Be given the skills and knowledge to act as a first point of contact in dealing with queries and complaints.

Duration: Full day (9.30am to 4:30pm)

Cost (incl GST): $402 p/p (morning tea and light lunch provided)

Dates: 16 March, 25 May 2022

Prerequisite: The role of Contact Officer or Equity Grievance Officer training.

The Contact Officer Refresher workshop is a full day course where you will:

• Review your knowledge of equal opportunity laws and your responsibilities as a Contact Officer;

• Improve your strategies for effective complaint handling.

The Equity Grievance Officer Refresher workshop is a full day course where you will:

• Review your knowledge of the equal opportunity laws;

• Revise your mediation skills in handling equity grievances.

Duration: Full day for either course (9.30am to 4.30pm)

Cost (incl GST): $402 p/p for either course (morning tea and light lunch provided)

Date: To attend a refresher workshop, please register your interest at eoc@eoc.wa.gov.au.  These courses will be scheduled according to the demand we receive on an as required basis.

If you are a member of a recruitment panel or a recruitment agency officer, you can learn how to provide a fair recruitment process with the Recruitment and Selection – Are you getting it right? workshop.

In this workshop you will learn:

• How to develop good policies and procedures to prevent discrimination and harassment from occurring in the workplace;
• How to recruit fairly and within the equal opportunity framework;
• What are the potential pitfalls and identify strategies that support inclusivity in recruitment.

Duration: Full day (9.30am to 4.30pm)

Cost (incl GST): $402 p/p (morning tea and light lunch provided)

Date: 5 April 2022

If you are a manager or are responsible for developing policies in your government or not for profit organisation, the Fair Go For Your Clients workshop is for you.

You will learn:

• The difference between direct, indirect and systemic discrimination in service delivery;
• What unconscious bias is and how to address it;
• Discrimination laws in the area of goods and services and how to achieve equitable service delivery.

Duration: 4 hours (9.30am to 1.30pm)

Cost (incl GST): $267 p/p (Morning tea provided)

Date: 

The two-day Equity Grievance Officer Role workshop will:

• Clarify what an Equity Grievance Officer does;
• Discuss how to handle conflicts of interest;
• Teach you interview skills with practice scenarios;
• Help you develop mediation skills;
• When you need to investigate and what that would involve.

Please note that this course does not cover full investigation skills as time does not permit.

Duration: Two days (9.30am to 4.30pm)

Cost (incl GST): $711 p/p (morning tea and light lunch provided)

Dates: 17 March, 26 May 2022

Aim: To provide guidance and information to participants on how to assess the impacts of the organisations’ policies and practices by using the substantive equality tools.

Content: How and why to assess the inter-relationship between needs of clients and barriers to service; Introduction to the tools which you are your organisation can use; Guidance on working with the key elements of the tools using practical examples and develop a checklist to ensure you are equipped to work effectively with the tools in your organisation.

Duration: To be arranged according to need.

Cost (incl GST): To be advised dependent on duration.

Date: This course is offered as a customised course for organisations and can be designed to include the foundation course ‘Fair Go for your Clients‘.

Learn where the line is at the Sexual Harassment - Know where the line is workshop. The workshop has been developed to help organisations identify workplace sexual harassment according to the Sex Discrimination Act 1984 and the Equal Opportunity Act 1984 and draw the line on what is acceptable workplace behaviour according to these federal and state laws.

Participants will learn:

• What sexual harassment is;
• Where and how often sexual harassment occurs;
• Laws that cover sexual harassment;
• Impact of workplace culture on sexualized behaviour;
• Strategies to help minimise the risk of sexual harassment.

This workshop is not designed to satisfy the prerequisite requirements of the Equity Grievance Officer Role course.

Duration: 2 hours (9:30am to 11:30am)

Cost (incl GST): $131 p/p

Date: 15 February, 15 June 2022