Department of Communities - Freedom of Information (FOI)

The Freedom of Information Act 1992 gives the public a right to access information held by the Department of Communities.

The Freedom of Information Act 1992 (WA) (FOI Act) creates a general right of access to documents held by all state and local government agencies. The FOI Act requires agencies to make available details about the kind of information they hold and enables people to ensure that personal information held by government agencies about them is accurate, complete, up to date and not misleading. You may only apply for records in existence at the time of your application, and the Department is not required to answer questions.

It is the aim of the Department of Communities to make information available promptly, for the least possible cost, and wherever possible documents will be provided outside the Freedom of Information process.

Further information about the Department’s procedures for giving members of the public access to documents, either informally outside the provisions of the FOI Act, or through a formal application under the FOI Act, along with information on the process for seeking amendment of personal information can be found in our Information Statement. The document also includes information about the functions of the Department, the types of information we hold, information on the receipt of FOI applications, fees and charges and rights of review under the FOI Act.

Information Statement

View the Department's current Information Statement.

Informal access

Some information held by the Department is freely available, such as information about the Department, annual reports and some policy documents.

Housing clients are also able to access and update information online through the Housing Online portal.

Former children in care (from 2004 onwards) are able to access their Child History Files through their local district office.

Generally, the Department is able to provide the following types of documents informally:

  • copies of applications submitted by the requestor
  • copies of agreements, such as tenancy agreements, signed by the requestor
  • copies of correspondence sent by us to the requestor.

To make a request for informal access please contact either the relevant district office or the Freedom of Information Unit at

The following Disability Services related documents can also be released without a formal FOI application:

  • diagnostic reports
  • critical Incident reports
  • assessment reports

To make a request for Disability Services information contact

Formal access

If the information you are looking for has not been published or is not available informally you may wish to make a formal access application in writing under the FOI Act.

Applications can be made by completing Form 34: Application for Access to Information and returning by mail to the Freedom of Information Unit or by email to

Early childhood education records access

Records from or relating to childcare centres must be requested under the Freedom of Information Act 1982 (Commonwealth) instead of the Freedom of Information Act 1992 (WA)

To make a formal access request please complete Form 35 or contact the Freedom Of Information Unit. Forms can be returned by mail to the Freedom of Information Unit or by email to

Form 35: Application for Access to Information (Commonwealth)
Form 35: Application for Access to Information (Commonwealth)


Former RedressWA applicants are able to access a copy of their application informally by completing an Authority to Release form. The form can be emailed to or posted to the Freedom of Information Unit.

If you have an enquiry related to a RedressWA application please email or phone (08) 6277 5300.

Page reviewed 27 August 2021