ServiceWA - trial centre and app

Making it easier for customers to connect with WA State Government services.
Last updated: 19 December 2022

ServiceWA is a whole-of-government reform initiative that places customers at the centre of service design and delivery. 

Our focus is to make it as easy as possible for you to interact with the State Government by making our services and systems safe, efficient and easy for everyone.

In October 2020, we took the first step and launched a trial ServiceWA centre in Western Australia’s second largest city, Bunbury. The centre offers over 80 transactions from five agencies in a single, convenient location. As well as facilitating transactions, our centre staff have been running customer education sessions, showing customers how to complete future transactions online at a time and location convenient to them.

In January 2022, the ServiceWA app was launched to provide a safe, secure and convenient way to show proof of vaccination, check in using SafeWA, and access your G2G passes.

Learn more below about the services you can currently access through ServiceWA.