Digital Services Content Standard
The use of a shared content strategy and standards across government assists agencies to develop online content in a consistent manner. This helps a wide range of people in better understanding government information the first time they read or hear it.
The objective of the standard is to:
- Ensure that content is created using a consistent approach so that a person has the same experience regardless of which agency provides the digital service.
- Standardise the most important terms to avoid confusing people with a number of different terms.
- Make information more discoverable and easier to search online.
- Strengthen the 'brand' of government by presenting a consistent tone of voice across all content types.
- Provide a single point of reference for content authors.
This standard is part of the Digital Services Policy Framework that underpins the Digital Services Policy.
Digital Services Policy Framework
The Digital Services Policy Framework (DSPF) which provides guidance for agencies in the delivery of digital services, including websites. Guidance materials will be added to the DSPF as we progress with the whole of government digital services portal, referred to as ServiceWA (Digital).
These documents form part of the Digital Services Policy Framework.
- Accessibility and Inclusivity
- Domain Name
- Website Metadata Tagging
- Website Style
- Website Visual Design and Functional
- Accessibility and Inclusivity Guidelines
- Digital Services Content Guidelines, Writing Guide and Checklist
- Digital Services Design Principles
- Western Australian Government Domain Name Guidelines
- Social Media Guidelines
- Website Guidelines
- Website Metadata Tagging Guidelines
- Website Visual Design and Functional Standard and Website Style Standard Fact Sheet