Education and Care Regulatory Unit

The Department of Communities approves and monitors education and care services through the Education and Care Regulatory Unit.

The Education and Care Regulatory Unit:

  • assesses applications for provider approvals, service approvals
  • assesses education and care services against the National Quality Standard
  • supports and promotes continuous quality improvements in education and care services
  • investigates incidents and complaints
  • monitors and enforces compliance.

It also seeks to protect children from harm; stop unlawful conduct; ensure compliance with the law; and raise awareness of legislative requirement by publishing enforcement actions and using other compliance tools. The Education and Care Regulatory Unit ensures that all services are informed of their compliance roles and responsibilities, while providing them with appropriate support.

National Quality Framework

The National Quality Framework is in place for children’s education and care services across Australia. The framework in WA is comprised of the:

  • Education and Care Services National Law (WA) Act 2012
  • Education and Care Services National Regulations 2012
  • National Quality Standard
  • Rating and Assessment process.

Legislation

There are two regulatory schemes that run in Western Australian.

The majority of education and care services in Western Australia are covered by the:

The services that are covered under the national law are:

  • family day care services
  • education and care services previously known as long day care centres and outside school hours care.

Services regulated under state law

A small number of services in WA, including occasional (casual) care services, mobile services and services covered by, are covered by:

The acts and regulations aim to protect and promote the best interests of children who receive child care services. More details are at the State Law Publisher.

Non-compliance

If a service is found to be non-compliant with the legislation, a risk assessment will be undertaken to determine whether the non-compliance exposed a child to serious risk of harm. The assessment will also consider whether the continued provision of the service constitutes an unacceptable risk to the safety, health and wellbeing of the children attending the service. All actions by the Education and Care Regulatory Unit will be based on such an assessment, with high risk non-compliance resulting in the most serious action. Details of serious non-compliance are published as enforcement actions. Disciplinary action or reviews can be found at the State Administrative Tribunal.

Report a concern

To report a concern about an education and care service:
Telephone: (08) 6551 8333
Free call: 1800 199 383

Announcements

Media release

Reminder for childcare service providers

Childcare service operators are being reminded of the importance of constant, active supervision to ensure the safety of children in their care after a service provider was prosecuted by the Department of Communities.
Media release

Reminder for education and care service providers

Childcare service operators are being reminded of the importance of effective transportation policies, procedures and practices after a service provider faced disciplinary action by the Department of Communities.
Page reviewed 2 June 2021