Face-to-face social visits to prisons in the Perth and Peel regions and the Banksia Hill Detention Centre have resumed from Sunday, 14 February 2021. Bookings for all facilities are now open.
We thank you for your patience as we work to ensure all people in custody are given the opportunity to see their family, friends and support networks.
The Prison is owned by the Department of Justice which contracts management of the prison to Serco. Acacia's focus is on rehabilitation and it has a number of industries prisoners can work in including metalwork and woodwork.
Visitors may be searched
Visitors may be searched when they enter prison grounds. Tough new penalties for trafficking contraband to apply from 27 June 2020.
This includes the use of drug detection dogs which are used to detect prohibited items and substances. Searches include visitors' cars in the prison car park.
Handheld devices such as metal detectors will be used to ensure that visitors are not attempting to smuggle contraband inside the prison.
The Superintendent is authorised to examine any article in the visitor’s possession, including items of clothing. Where items of clothing are required to be removed for examination, prison officers of the same sex as the visitor will perform the search, or where the visitor is a child it will be a female officer.
How to book a visitShow more
Bookings can be made by phone or in person.
To make a booking by phone, call 9573 3300 (press option 1, then option 1 again) Monday to Friday during the following hours:
- 8.30 am to 11.30 am
- 12.30 pm to 3.00 pm
Bookings can be made in person at the Visitor's Centre, 7 days a week, during the following hours:
- 8.30 am to 11.30 am
- 2.30 pm to 3.00 pm
Visitors are required to produce identification upon arrival at the prison and may have their person or vehicle searched.
Visiting hoursShow more
Friday, Saturday, Sunday and Monday, during the following hours:
- 8.00 am to 9.15 am
- 9.40 am to 10.55 am
- 1.00 pm to 2.15 pm
- 3.00 pm to 4.15 pm
Protection only visits, during the following hours:
- Monday 9.40 am to 10.55 am
- Saturday 1.00 pm to 2.15 pm
- Sunday 8.00 am to 9.15 am
Closed to visitors on Good Friday and Christmas Day.
Visitors should plan to arrive at the prison at least 15 minutes prior to the scheduled visit time for security screening.
The Visitor's Centre is the first building as you walk up from the car park.
Visiting with childrenShow more
Children are welcome to visit the prison. Children under the age of 18 years need to be supervised by an adult at all times.
To book a visit with children please tell the Visitor's Centre when you book the visit.
The visiting area contains a small play area that consists of a television and limited toys.
Visitors may bring essential baby items to visits including:
- 2 nappies
- 1 bottle of formula or an empty bottle/baby cup
- 1 pacifier
- 1 baby blanket
The crèche is currently unavailable for children under 12 years due to COVID-19 restrictions.
Child visit restrictions may apply to some prisoners.
Getting thereShow more
A free bus service is available from Midland train station on Friday, Saturday, Sunday and Monday.
The bus leaves at 7.15 am, 8.45 am and 2.00 pm. Make a reservation when booking.
Acacia Prison is about 30 minutes drive east of Midland.
Parking is available to visitors.
What to wear to visitShow more
When you come for your visit you will have to make sure you've dressed appropriately.
- No revealing clothing
- No see-through clothing
- No ripped or torn clothing
- No gang colours or offensive logos
- No tight-fitting clothing or lycra
- No steel-capped boots
- No hi-visibility clothing
- No headwear
- No smartwatches
- No swimwear
- No excessive jewellery
Visitors to prison must wear underwear and footwear.
Pants and skirts/dresses should be longer than mid-thigh.
Exemptions for legitimate cultural, religious or medical reasons or at the discretion of the Security Manager.
You will need to put your mobile phone, bags and personal items in a locker at your visit.
Sending money to prisonersShow more
You can transfer a prisoner money by:
Visit the cashier during your visit. The cashier accepts cash or you can use the eftpos machine.
You can send a money order to Locked Bag 1 Wooroloo WA 6558
Transfer money online by visiting Secure Payment Services
The amount you can send a prisoner will depend on their security level.