WA Tree Recovery

The Department of Water and Environmental Regulation is managing the delivery of the WA Tree Recovery Program, working closely with residents, local governments and the Perth Zoo to replant trees lost from the effects of Polyphagous shot-hole borer (PSHB).

Shot-hole borer – a tiny beetle that digs deep into the trunks, stems and branches of trees and plants – has been impacting trees in backyards across Perth in recent years. This is obviously a great loss for the community and our local wildlife.

If you are a resident impacted by tree loss due to shot-hole borer, you may be eligible for a rebate worth up to $150 for every tree you replace.

Eligibility

To be eligible for the rebate you must have had a tree removed from your property under Department of Primary Industries and Regional Development authority due to shot-hole borer. Tree planting establishment items can also be included in this $150 claim. Eligible establishment items include soil, soil improver, fertiliser, mulch, soil wetting agent, tree support stakes and guards and additional eligible trees.

You must also ensure:

• Your replacement tree’s canopy will reach at least three metres in height when mature.
• You purchase your tree and any establishment items in one transaction and ensure you get a tax invoice as proof of purchase.
• Your replacement tree must not be a box elder maple (Acer negundo), coral tree (Erythrina x sykesii), or a robinia (Robinia pseudoacacia, also known as mop top robinia or black locust). These tree species are extremely susceptible to shot-hole borer and increase the risk of infestation to surrounding trees.

Requirements for making a claim

To submit a claim you will need:

• Your DPIRD unique Tree ID. This ID is unique to each tree removed.
• A photo of the plant label showing the tree’s scientific or common name.
• A valid tax invoice that shows the retailer’s Australian Business Number (ABN), the receipt number, itemised tree and establishment items purchased, purchase date and total receipted value.
• 100 points of personal identification.

How to claim

The ServiceWA app is the fastest, most secure and most convenient way to claim the WA Tree Recovery Program offer.

Download from the App Store

Get it on Google Play

Please visit the ServiceWA Latest offers webpage for more information on setting up a ServiceWA account and claiming the WA Tree Recovery Program offer via the ServiceWA app.

If you need help setting up your Digital ID, please watch ServiceWA step-by-step videos, and resources and translations. You can also ask for support through ServiceWA Customer Care on 13 33 92 (open 24/7) or support@digital.wa.gov.au (open 8.30am-4.30pm weekdays).

Alternative claim methods

If you are unable to claim through the ServiceWA app, you can claim via a paper claim form. Download, complete and post with copies of your identity documents to meet 100 points of ID from the examples provided.

Processing times for paper form claims may take up to 30 days. Paper form claims will receive an email update from support@digital.wa.gov.au to their nominated email address.

Download, print and complete this form.

Help

Please direct any queries to ServiceWA Customer Care on 13 33 92 (open 24/7) or support@digital.wa.gov.au (open 8.30am-4.30pm, weekdays).

Treebate

DWER is also delivering Treebate – a $150 rebate for Western Australians who plant a native tree on their property. Visit the Treebate website for more information.

WA Tree Recovery key information

Please click on the tiles below to find out more.