The Department of Water and Environmental Regulation is managing the delivery of the WA Tree Recovery Program, working closely with residents, local governments and the Perth Zoo to replant trees lost from the effects of Polyphagous shot-hole borer (PSHB).
Shot-hole borer – a tiny beetle that digs deep into the trunks, stems and branches of trees and plants – has been impacting trees in backyards across Perth in recent years. This is obviously a great loss for the community and our local wildlife.
If you are a resident impacted by tree loss due to shot-hole borer, you may be eligible for a rebate worth up to $150 for every tree you replace.
Community kiosks - March 2026
If you have already replanted or would like to but need help with claiming your rebate, come talk to the WA Tree Recovery team at one of the below community kiosks.
Community kiosks will be held at the following locations:
March 17, 12.30pm–4.30pm
Bay View Community Centre, 64 Bay View Tce, Claremont
March 18, 12.30pm–4.30pm
Bay View Community Centre, 64 Bay View Tce, Claremont
March 19, 12.30pm–4.30pm
AH Bracks Library, Corner of Stock Road and Canning Highway, Melville
March 23, 9.30am–12 noon
Glyde-In Community Learning Centre, 42 Glyde St, East Fremantle
March 24, 12.30pm–3.30pm
Nedlands Library, 60 Stirling Hwy, Nedlands
March 25, 10am-1pm
Subiaco Library, 237 Rokeby Rd, Subiaco
March 26, 1pm–4pm
Nedlands Library, 60 Stirling Hwy, Nedlands
The kiosks are an opportunity to get more information on the program and help to process your claims on the day, if you meet the eligibility criteria and bring in the required information, outlined below.
Any questions about the community kiosks can be sent to treerecovery@dwer.wa.gov.au.
Eligibility
To be eligible for the rebate you must have had a tree removed from your property under Department of Primary Industries and Regional Development authority due to shot-hole borer. Tree planting establishment items can also be included in this $150 claim. Eligible establishment items include soil, soil improver, fertiliser, mulch, soil wetting agent, tree support stakes and guards and additional eligible trees.
You must also ensure:
- Your replacement tree’s canopy will reach at least three metres in height when mature.
- You purchase your tree and any establishment items in one transaction and ensure you get a tax invoice as proof of purchase.
- Your replacement tree must not be a box elder maple (Acer negundo), coral tree (Erythrina x sykesii), or a robinia (Robinia pseudoacacia, also known as mop top robinia or black locust). These tree species are extremely susceptible to shot-hole borer and increase the risk of infestation to surrounding trees.
Requirements for making a claim
To submit a claim you will need:
- Your DPIRD unique Tree ID. This ID is unique to each tree removed.
- A photo of the plant label showing the tree’s scientific or common name.
- A valid tax invoice.
- 100 points of personal identification.
Any questions about the community kiosks can be sent to treerecovery@dwer.wa.gov.au
To support the replacement of lost trees, $7.2 million in Government of Western Australia funding over four years has been made available for replanting initiatives by local governments, residents and the Perth Zoo. The State Government is committed to strengthening Perth’s urban canopy for the future.
WA Tree Recovery - how to claim
The ServiceWA app is the fastest, most secure and most convenient way to claim the WA Tree Recovery Program offer.
Please visit the ServiceWA Latest offers webpage for more information on setting up a ServiceWA account and claiming the WA Tree Recovery Program offer via the ServiceWA app.
If you need help setting up your Digital ID, please watch ServiceWA step-by-step videos, and resources and translations. You can also ask for support through ServiceWA Customer Care on 13 33 92 (open 24/7) or support@digital.wa.gov.au (open 8.30am-4.30pm,
Alternative claim methods
If you are unable to claim through the ServiceWA app, you can claim via a paper claim form. Download, complete and post with copies of your identity documents to meet 100 points of ID from the examples provided.
Processing times for paper form claims may take up to 30 days. Paper form claims will receive an email update from support@digital.wa.gov.au to their nominated email address.
Download, print and complete this form.
Help
Please direct any queries to ServiceWA Customer Care on 13 33 92 (open 24/7) or support@digital.wa.gov.au (open 8.30am-4.30pm, weekdays).
Treebate
DWER is also delivering Treebate – a $150 rebate for Western Australians who plant a native tree on their property. Visit the Treebate website for more information.
WA Tree Recovery key information
Please click on the tiles below to find out more.
Shot-hole borer information
Show moreThe national biosecurity response to shot-hole borer has transitioned to a management phase following a decision by the national management group that it is no longer technically feasible to eradicate the pest.
The Department of Primary Industries and Regional Development (DPIRD) is leading the transition to management in WA to minimise the impact of shot-hole borer on Perth’s tree canopy and help protect the state’s horticultural industries.
Over the next 18 months, DPIRD will work with industry, community and local government partners to build capacity to manage the pest.
For more information on shot-hole borer visit the DPIRD website
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