Duties Online Services Portal Guide

A guide for using the Duties Online Services Portal.

Use the Online Services Portal if you are

  • a member of the public
  • an agent who doesn't often lodge duties transactions or
  • lodging complex duties transactions and determinations such as landholder acquisitions and connected entity exemption requests.

If you're an eligible agent, use Online Duties instead.

Once registered, you can

  • electronically lodge transactions for assessment of duty, including general transfer duty matters and complex dealings
  • be notified by email about the issue of assessments and requisition notices which can be accessed from your Online Services account
  • respond to requisition notices
  • print a certificate of duty endorsement
  • request a reassessment and refund (where applicable) including for cancelled transactions, first home owner rate and residential rate concessions

Immediate assessment is not available through the portal.

To use the portal, you must agree to the terms of use.

When you first log in to your account, you can indicate whether you are lodging on behalf of yourself or a business (lodging party). Contact us to change your registration type at a later date.

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