Reduced Contact Centre hours over festive period
The Working with Children (WWC) Contact Centre will be available from 9am to 3pm, between Wednesday 27th and Friday 29th December 2023. Normal operating hours will resume on Tuesday 2nd January 2024. While we will be closed for the public holidays, our Online services will continue to be available. From all the team at the WWC Screening Unit, we wish you a safe and happy holiday period.
Alert Notice: TPG email cancellations
If you are affected by the TPG email cancellations you must update your email address with the WWC Screening Unit.
As of 1 July 2023 WWC Card holders and applicants must notify the WWC Screening Unit if they have a change to their name, residential address, contact details or child-related work status.
Affected email addresses may include @westnet, @iinet, @tpg, and @internode. Please contact your service provider directly for all questions relating to email cancellations, or to confirm if you are affected.