Working with Children Check

The Working with Children (WWC) Check is a compulsory screening strategy for people engaging in child-related work in Western Australia (WA) and the Christmas and Cocos (Keeling) Islands.
Last updated:

Lodgement times

Recent system changes have resulted in an increase in the time it takes to lodge a WWC application in person. Applicants are asked to please allow additional time when lodging at an Australia Post outlet and we thank you for your patience.

Card Production

The WWC Screening Unit is aware that some recent WWC Cards have been issued with anomalies affecting the quality of the signature and photograph. Affected WWC Cards are acceptable evidence of an Assessment Notice being issued by the WWC Screening Unit and allows the card holder to commence or continue in child-related work.

Application processing delays

The WWC Screening Unit is currently experiencing extended delays in processing WWC applications. We are actively working to ensure these are finalised as soon as possible. Remember: an application receipt is proof of a pending application and, in most cases, allows a person to start or continue in child-related work.

WWC Customer Support Centre

The WWC Customer Support Centre is currently experiencing a very high volume of queries relating to the above matters, resulting in longer wait times to speak to a Customer Support Officer and significant delays in responding to emailed queries.

We greatly appreciate your understanding and patience as we work to resolve these issues as soon as we can.

Mailing list

Join our mailing list to receive updates from the WWC Screening Unit and check out our free workshops and information sessions on our Eventbrite page.

 

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About the WWC Screening Unit

Our role as the regulator is to educate the community, engage with stakeholders and enforce the legislation
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Who needs a WWC Check?

Information to help determine when a person needs a WWC Check
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Application and renewal process

Find out how to apply for a WWC Check or renew a WWC Card
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Screening process and outcomes

Learn what information is assessed and the possible outcomes of a WWC Check application
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Obligations and compliance

Understand what obligations individuals and organisations have under the legislation
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Resources and news portal

Resources: includes factsheets, guides, forms and translated resources to help understand and manage WWC Checks. News portal: includes news, events and campaigns.

Announcements

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News story

Do contractors need a WWC Check?

The latest bulletin from the Working with Children (WWC) Screening Unit addresses some common misunderstandings regarding the hiring of contractors.
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Online services

Visit our Online services to:

  • update your details
  • renew your WWC Check online
  • order a replacement WWC Card
  • register for a WWC account
  • check if a person’s WWC Check application is pending or if a WWC Card has been issued
  • check if a person’s WWC Card is valid and they can engage in child-related work
  • register card holders to let the WWC Screening Unit know when new people with a WWC Card start or leave an organisation

Contact

WWC Screening Unit (WA)
Telephone: 1800 883 979
Email: checkquery@communities.wa.gov.au
Address: PO Box 8553, Perth BC, WA 6849
Contact hours:
9:15am – 4:30pm Monday
8:30am – 4:30pm Tuesday to Friday

Events

Check out our Events page

Other information

Translating and interpreting assistance - If you require assistance in translating or interpreting the resources on this page, please call the Translating and Interpreting Service (TIS National) on 131 450.

Translated resources and Aboriginal language resources are available.

National Relay Service 

TTY/voice calls: 133 677, Speak and listen: 1300 555 727, SMS relay: 0423 677 767

Find an Authorised Australia Post outlet

Glossary

Definitions of words in 'bold' can be found on the WWC Check Glossary page.

Minister for Child Protection

Hon Jessica Stojkovski MLA

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