Access to prisoner information

The Department of Justice understands it can be a difficult time for families and friends when a loved one is in prison.

If you, your family or a friend wants to know more about a prisoner, you can write to the Minister for Corrective Services or the Commissioner, Corrective Services. Before you do though, it's important to get prisoner consent.

Certain prisoner information can be accessed as outlined below. However, access to specific prisoner records, is only available through the Freedom of Information process.

Location of a prisoner

To request the location of a prisoner in Western Australia, please complete the online enquiry form.

Your request must include the following:

  • The full name of the person you wish to know the location of, as well as any other details you have which will assist us in identifying the person (eg date of birth)
  • Your full name including contact details and
  • Your relationship to the person you are requesting the location of or your reasons for requesting the information.

If you do not have access to email, please call the Department's Information Release area on Monday to Friday between 8.30 am to 4.30 pm on +61 8 9264 1711. An officer will note down the above details in order for your request to be processed and we will respond to your query.

Note: Incomplete details may cause delays in processing the request.

Online Enquiry Form

Please complete this form to submit your enquiry to the Department of Justice

Release of Prisoner information

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The Minister and/or the Commissioner will only release prisoner information after the prisoner concerned has consented to the release of information. On receipt of consent, they will be in a better position to provide you with an understanding of your loved one's condition and management.

If you wish to write to the Commissioner or the Minister, the correct address is:


Commissioner for Corrective Services
Department of Justice
David Malcolm Justice Centre
GPO Box F317


Honourable Bill Johnston MLA
Minister for Corrective Services

Dumas House
Level 9
2 Havelock Street
Telephone: 61 8 6552 6700
Facsimile: 61 8 6552 6701

Access to health information on ex-prisoners for health providers

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Community health care providers can access medical information about patients who are ex-prisoners through a dedicated telephone line provided by the Department.

The Department provides all prisoners with a written summary of their medical records when they are released from custody. To enable ongoing clinical care to be given by the relevant community health care provider, where patients have mislaid this information, a 1800 telephone number has been set up.

The 1800 077 735 number (the Department’s Central Medical Records) is available to all health care providers during normal business hours. Outside these hours details of the enquiry (including name of enquirer and telephone number) can be left on an answering machine and will be responded to as soon as possible.

Page reviewed 16 November 2022