Important information for visitors
Visits are returning to pre-COVID normal operation, however for the health and wellbeing of all, we ask that you continue to take some precautions when visiting family and friends.
If you are unwell or have symptoms, please do not attend a face-to-face visit, alternatively an E-visit can be booked through the relevant facility.
Please wear a mask if you have been declared a close contact.
It is recommended that all persons continue to practice COVID-Safe hygiene habits, including hand washing/sanitising and covering coughs and sneezes.
Please be aware that social visits may be temporarily suspended if there are high numbers of COVID-19 cases at a facility.
We will endeavour to minimise disruption to visits and thank you for your patience and understanding.
Wandoo Rehabilitation Prison is WA’s first dedicated alcohol and other drug rehabilitation prison for women in custody.
The focus of Wandoo is on offering a supportive environment where women can break the cycle of addiction. It offers a safe, healthy, supportive and respectful place to recover and make positive, lasting changes.
Unlike other facilities, it offers dedicated, intensive trauma-informed treatment within a therapeutic community. Women at Wandoo are supported via multi-disciplinary case-management to reduce addiction, improve mental and physical health and reduce the chances of re-offending.
Visitors may be searched
Visitors may be searched when they enter prison grounds. Tough new penalties for trafficking contraband to apply from 27 June 2020.
This includes the use of drug detection dogs which are used to detect prohibited items and substances. Searches include visitors' cars in the prison car park.
Handheld devices such as metal detectors will be used to ensure that visitors are not attempting to smuggle contraband inside the prison.
The Superintendent is authorised to examine any article in the visitor’s possession, including items of clothing. Where items of clothing are required to be removed for examination, prison officers of the same sex as the visitor will perform the search, or where the visitor is a child it will be a female officer.
How to book a visitShow more
Bookings can be made by phone.
To make a booking call 9218 7900 Monday to Friday (except public holidays) during the following hours:
- 10.00 am to 12.00pm
- 1.00 pm to 3.00 pm
Please advise staff if you’re a new visitor when making a booking. New visitors will be required to complete a Visitor Declaration Form (DOCX), produce 100 points of ID and have their photograph taken to become a registered social visitor.
E-Visitors not attending the prison in person (due to living in a remote community, interstate or overseas) will be required to have the Visitor Declaration Form witnessed by a person authorised under Oaths, Affidavits and Statutory Declarations Act 2005 and emailed to the prison prior to their E-Visit booking. Visitors are to ensure they have their 100 points of ID (refer to the Visitor Identification Form (DOCX)) ready prior to the commencement of the E-Visit. Interstate E-Visitors are not required to produce the 100 points of ID but must provide a photo ID.
Registered visitors are not required to bring ID into the prison, however visitors should have photo ID readily available (ie in their locker) as they may be asked at any time to produce it.
Visiting hoursShow more
Monday to Friday:
- 4.00 pm to 5.00 pm
Weekends and public holidays:
- 9.45 am to 10.45 am
- 1.15 pm to 2.15 pm
- 2.45 pm to 3.45 pm
Visitors should plan to arrive at the prison at least 15 minutes prior to the scheduled visit time for security screening.
Visitors will need to go to the gatehouse and then be escorted to the Visitor's Centre.
Visiting with childrenShow more
Children are welcome to visit the prison provided those under the age of 18 years are supervised by a responsible adult at all times.
To book a visit with children please tell the prison when you book the visit.
The visiting area has toys and books available for children.
Child visit restrictions may apply to some prisoners.
Visitor Code of Conduct and Dress StandardsShow more
Prisoner's welfare concernShow more
If you have serious concerns regarding the safety and wellbeing of a prisoner in custody, you can call 61 8 9218 7900 to request a welfare check be undertaken.
Calls to this number are for emergency purposes only.
You will be asked to provide your name, the prisoner's name, your relationship to the prisoner and the nature of and reason for your concerns.
Note: No information regarding a prisoner can be released to a third party without the prisoner's written consent.
Sending money to ResidentsShow more
Money can be deposited to a Resident once you are a registered visitor via:
- Online payment - we encourage the use of the online payment option. Send your request by completing and submitting the Prisoner Deposit Fund Form
- Cash, Money Order or Cheque.
To make either cash or EFTPOS deposits, visit the gatehouse between 8.00 am to 4.00 pm, 7 days a week.
You can send a money order or cheque to:
Prisoner’s full name
Locked Bag 1
BULLCREEK WA 6149
Official VisitorsShow more
Official Visitors are different from social visitors and must have permission to visit in an official capacity.
For further information or to book an official visit phone +61 8 9218 7900
Official visits are available:
Monday, Wednesday, Thursday, and Friday
- 8.30 am to 11.00 am
- 1.00 pm to 3.00 pm.
- 8.30 am to 11.00 am