- Following consultation, the Cook Government has announced the decision to extend protections to electricity customers in embedded networks or under OPS arrangements.
- Consultation on draft Regulations to prescribe these services is now open.
- Further information on the Registration Fees and the AES Code of Practice will be provided in the first half of 2026.
Previously, we used the term Behind the Meter Services to describe solar Power Purchase Agreements and other similar services.
This term has now been changed to On-site Power Supply (OPS) Arrangements to better reflect the nature of these services. Click here to read more about on-site power supply arrangements.
Why are regulatory changes being considered?
When a customer buys electricity from a licensed retailer they have standard electricity rights. OPSA customers don’t have the same rights.
For example, OPS service customers can’t go to the Energy and Water Ombudsman if they have a problem with their OPS service provider.
The WA Government wants to make sure that, where possible, all electricity customers have the same standard electricity rights.
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