Complain about a registered training organisation

The Training Accreditation Council investigates complaints about registered training organisations (RTOs) under the Standards for Registered Training Organisations 2015.

If you are unhappy with the quality of service or training you are receiving from the RTO you are enrolled with, or have contracted to provide a service to your staff, you may choose to lodge a complaint with the Training Accreditation Council.

Industry and RTO personnel can also lodge complaints if they are unhappy with the operations of the RTO or believe they are not operating in-line with industry or regulatory requirements.  

For more information visit the Training Accreditation Council website.

Page reviewed 20 April 2018