Online Duties and Duties Lodgments: CIPA

Use a Customer Initiated Payment Account (CIPA) to make secure payments.

You must link a CIPA to your account when using Online Duties.

You do not need to link a CIPA when using Duties Lodgments. You can also pay assessment notices via credit card or BPAY, cheques by post, and cash and cheques in person. If you choose to add and use a CIPA, the funds are debited immediately.

Only the Authorised Person or an Administrator can add, modify or revoke a CIPA.

Click on the Maintain CIPA button from the Authenticated Landing Page.

Add a CIPA

Step 1

Select the Revenue Type (Online Duties or Duties Lodgments) and click Add CIPA at the bottom of the screen.

Step 2

Accept the Terms and Conditions (depending on your browser these may open in a separate window) and click Next.

Step 3

Enter the BSB, account number, account name, CIPA description and who the account is authorised by. Fields marked with an asterisk (*) are mandatory.

Click Next once these details have been entered.

Step 4

Check the details on the next screen. If you need to make amendments, click Back and make the necessary changes. Otherwise scroll down the screen, click Authorise then Submit.

Step 5

A confirmation message will appear.

Click OK and you will now be on the Maintain CIPA screen.

Modify a CIPA status

The Modify CIPA Status function allows you to make an account inactive. You can still access the account information under the Account Enquiry function while using an alternate account to make payments.

For example, if you change banks and open a new trust account, you can link the new trust account.  By modifying the CIPA, you can still view the transactions on the old account for accounting purposes.

Step 1

Select the Revenue Type (Online Duties or OSR Duties Lodgments) and click Modify CIPA Status at the bottom of the screen.

Step 2

Select Inactive and click Save.

Step 3

Click OK in the confirmation box. The account is now inactive.

You can view the details of inactive accounts by changing the Filter By Status dropdown box.

Revoke a CIPA

Revoking an account will permanently remove it from the system. If you wish to re-use the same account, you will need to add the CIPA again.

Step 1

Select the Revenue Type (Online Duties or Duties Lodgments) and click Revoke CIPA.

Step 2

Tick the Revoke CIPA box and click Save.

Step 3

Click OK in the confirmation box. The account has now been revoked.

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