Careers at the Department of Communities

The Department of Communities is committed to developing and supporting a workforce that is well-equipped, highly motivated, diverse and inclusive to provide responsive, quality services to all Western Australians.

We respectfully refer to Aboriginal and Torres Strait Islander people as ‘Aboriginal’.

We welcome applications from people from a diverse range of backgrounds and lived experiences, including Aboriginal Australians, people with disability, people with diverse sexualities and genders, youth, women, and people from culturally and linguistically diverse backgrounds.

Our areas of responsibility include child protection, community services, disability services, housing, prevention of family and domestic violence, seniors and ageing, veterans, volunteering and women’s interests.

We support many Western Australians, with a focus on some of the most vulnerable people in our state.

‘People. Place. Home.’ is at the core of everything we do and why we do it.

We work for the people who make up our communities across Western Australia. We focus our efforts on building places that are inclusive and connected and offer everyone the opportunity to prosper. And we support children and families so that they can have a physically and emotionally secure place to call home.

Our roles

We offer a wide range of career opportunities including, but not limited to, frontline careers working in social housing and child protection, and support positions in administration, operations, policy and service design. We also offer corporate positions within our finance, human resources, governance, information technology and communications teams. If you join us, you will be making a valuable contribution to helping WA communities.

Our locations

Our offices are spread across metropolitan and regional WA: the Kimberley, Pilbara, Mid West, Goldfields, Great Southern, Wheatbelt, Perth metro and South West regions.

Our benefits

The Department of Communities offers a range of benefits to support work life balance, working parents and carers, cultural appreciation and ceremonial leave. We also have a range of salary options and allowances, as well as training, personal development and higher duties opportunities. Some regional staff may benefit from district allowances, subsidised utilities and housing.

How to apply

Here is a general guide to the stages in our recruitment process. Please note that each job advertisement on the WA Government Jobs Board will be unique to that role, team and location.  As such, please read the advertisement carefully as it may provide specific information on what you may be required to provide as part of the application process.

If you have any accessibility requirements or would like the information in an alternative format, please contact the identified Human Resources representative as stated in the advertisement.

You can nominate your preferred method of communication at each stage of the recruitment process.

Stage 1: Your application

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  • Carefully review the job advertisement to assess if the role is right for you.
  • Take note of the closing date and time.
  • Follow the application instructions in the job advert carefully and review all documents.
  • Demonstrate your skills and abilities relevant to the role in your application – through your work experience, education, responses to targeted questions and your choice of referees.
  • Complete your application form via the WA Government Jobs Board advert (preferred) or use the form supplied in Microsoft Word (not required if applying online).
  • Submit your application on time. Late applications will not be accepted.
  • If you have technical difficulties applying for the job, please contact (telephone and/or email) the agency contact listed.

Stage 2: Shortlisting applicants

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Our selection panel will assess all applications. The most competitive applicants will be shortlisted and invited to an interview.

Stage 3: Your interview

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  • Our agency contact for the position will call and/or email you to invite you to an interview.
  • All applicants will be asked if they require any possible adjustments for the interview. This may include, but not be limited to, support accessing the building, additional time for responding to questions, supportive software and different assessment methods.
  • You can prepare for your interview by reviewing the role requirements and listing how you have achieved them in the workplace or through your studies. The interview will include questions that ask you to demonstrate this.
  • Take a copy of your application to the interview. It will help you to remember examples.
  • During the interview, take your time to answer each question to present your responses clearly and concisely.
  • You are welcome to ask questions to better understand the interview process and questions at any time.

Stage 4: Assessments for shortlisted applicants

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The Selection Panel may conduct more assessments of shortlisted applicants. This may include a work-related task at an assessment centre, a health assessment and/or more interviews to determine if you are suitable for the role. If you require any adjustments to complete the assessments and interviews, please let our agency contact know.

Stage 5: Reference checks

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We may contact your referees to provide a reference prior to offering you employment.

Stage 6: Other screening checks

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If required, the following screening checks may be conducted (with your consent):

  • a criminal history check
  • a Working with Children check
  • an education qualification check
  • a citizen or residency status.

Stage 7: The decision

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The Selection Panel decides which applicant best meets the job requirements. All applicants receive notification of the decision and have the right to lodge a claim of breach of the Employment Standard if they feel they were adversely affected by the decision. Visit Breach of Standard claims on the Public Sector Commission website for more information.

Stage 8: Application feedback

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Our agency contact will encourage all applicants to ask for constructive feedback on their application. This includes what you did well and tips on how to improve your application.

Stage 9: The employment offer

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If successful, you may be offered the role verbally, followed by a written offer, or another method of communication preferred by you. Candidates who meet the requirements for the role, but who are not successful in their application, may be offered a place in a ‘recruitment pool’ for similar future vacancies (where it has been stated in the advertisement as a possibility).

Page reviewed 6 July 2021